IT Infrastructure Service Engineer – Full Lifecycle Lead

Danfoss; Nordborg; On-site; DKK 700,000 - 900,000; Full time

Job summary

Danfoss is seeking an experienced IT Service Management professional to lead infrastructure services through the full lifecycle—from design and planning through build, deployment and operational handover. You will ensure governance, timely delivery, and high service quality as services move from idea to operations.

You will partner with architects, engineers, vendors, and operations to implement service design and transitions, while maintaining clear risk visibility and stakeholder

Qualifications

• 5+ years of experience in IT service management and project delivery in infrastructure environments.
• Solid knowledge of service lifecycle models (ITIL v3/v4) and structured project governance with gates and milestones.
• Hands-on experience with service design, service transition, and operational handover.
• Strong communication skills in English.

Responsibilities

• Lead infrastructure services through the full service lifecycle, from Design & Plan to Build, Deploy, and transition into Operations.
• Turn strategy into action by managing service artifacts, gate approvals, and readiness for operational handover.
• Coordinate cross-functional teams including architects, engineers, vendors, and operations to deliver services on time and with quality.
• Strengthen how services are built by improving service engineering processes, templates, and handover practices.
• Act as a trusted partner to Service Owners by providing clear status, risk visibility, and governance support.

Skills

IT service management

Infrastructure environments

Service lifecycle models

Gate governance

English communication

Tools

ServiceNow

Planisware

Teams

Confluence

Job description

Danfoss is seeking an experienced IT Service Management professional to lead infrastructure services through the full lifecycle—from design and planning through build, deployment and operational handover. You will ensure governance, timely delivery, and high service quality as services move from idea to operations.

You will partner with architects, engineers, vendors, and operations to implement service design and transitions, while maintaining clear risk visibility and stakeholder