Guest & Host Care Student Assistant - French and Italian speaking

Landfolk; Aarhus; Hybrid; DKK 165,000 - 207,000; Part time

Benefits offered by this job

Office in Aarhus

Lunch program

Social events

Job summary

Landfolk in Aarhus is seeking a part-time Guest & Host Care Assistant to support our Guest & Host Care team. You’ll assist guests and hosts by phone, chat, and email, helping ensure smooth handovers and day-to-day operations.

You’ll be part of a collaborative team, contributing to processes, sharing observations, and helping improve the user experience on our platform. The role is based in Aarhus with flexible hours (10-15 hours/week), starting autumn 2026.

Responsibilities

• Responding to inquiries via chat, email, and phone with professionalism and empathy
• Handling daily assigned tasks in a structured and timely manner
• Preparing and handing over more complex cases to Guest & Host Care Experts with relevant context and information
• Continuously sharing observations and input that can improve the user experience on the platform and our internal workflows
• Contributing ideas and suggestions on how we can further improve our processes and platform for hosts, guests, and partners

Skills

English fluency

Italian or French

Empathy

Job description

Part-time · Based in Aarhus · Starting autumn 2026

Are you passionate about delivering great service, and would you like hands-on experience in an ambitious scale-up where people, quality, and collaboration are at the center? Do you thrive on helping others, creating structure, and contributing to a strong team? Then you might be our new French and Italian speaking Guest & Host Care Assistant at Landfolk.

About Landfolk

Landfolk is one of Denmark’s most ambitious scale-ups with a clear purpose: to bring people closer to nature, culture and to each other. We handpick unique holiday homes and make it easy, inspiring, and safe for hosts and guests to share and experience them.

Since 2021, we’ve grown to more than 100 employees based in Aarhus and collaborate daily with hosts, guests, and partners from all over the world.

About the job

As a Guest & Host Care Assistant, you’ll be an important support for our Guest & Host Care team. You help ensure that both guests and hosts feel guided and well taken care of - by phone, chat and email.

You won’t be responsible for end-to-end case handling, but you’ll play a key role in day-to-day operations by supporting the team and ensuring smooth handovers.

Your tasks will include, among other things:

• Responding to inquiries via chat, email, and phone with professionalism and empathy


• Handling daily assigned tasks in a structured and timely manner


• Preparing and handing over more complex cases to Guest & Host Care Experts with relevant context and information


• Continuously sharing observations and input that can improve the user experience on the platform and our internal workflows


• Contributing ideas and suggestions on how we can further improve our processes and platform for hosts, guests, and partners

The team

You’ll be part of a close-knit, collaborative team where we support each other and learn together:

• Supporting the team’s daily routines and contributing to effective workflows


• Actively contributing to a positive atmosphere, strong collaboration, and high energy in everyday work


• Valuing feedback highly - both giving and receiving - as part of your personal development

Culture and development

At Landfolk our student assistants are an important part of the community:

• You actively participate in team meetings and workshops


• You will have 1:1 meetings with your team manager


• You approach the role with curiosity, a desire to learn, and motivation to develope

You’ll be a great fit if you:

• Are an empathetic communicator, both verbally and in writing


• Work in a structured way and take pride in managing your tasks from start to finish


• Thrive in an international team where things move quickly


• Are excited to build your skills and grow within the Guest & Host Care team


• Speak and write fluently in English along with Italian/ French

What we offer

As a student assistant, you’ll get:

• Hands-on experience in an ambitious startup with a fast pace and strong engagement


• A supportive team with room for questions, learning, and development
  
• Flexibility, so your work can be adapted to your studies


• Access to our office in Aarhus with a great lunch program, good coffee, snacks, and social events


• Opportunities to grow in the role and potentially within Landfolk over time

The position as a Guest & Host Care Assistant is based in Aarhus on part time 10-15 hours/week.

We will conduct interviews on an ongoing basis and recommend that you submit your application at the latest on 11 October 2026.

We look forward to hearing from you!