Global Workforce Management Solutions Lead

SmartRecruiters, Inc.; Denmark; On-site; DKK 700,000 - 900,000; Full time

Benefits offered by this job

Global WFM scope

Cross-country collaboration

Travel opportunities

Structured onboarding

20% store discount

Job summary

JYSK is seeking a Business Solution Specialist to drive the implementation and continuous improvement of Workforce Management processes and systems across the organisation. You will gather requirements, coordinate IT and business changes, and support new country rollouts while ensuring data integrity with SAP and BI interfaces.

You will train super users, provide 3rd level support, monitor performance and help shape the future WFM platform in a truly international, Scandinavia-inspired

Qualifications

• Experience with Workforce Management in Logistics, Retail or related operations.
• Strong understanding of business processes and IT solutions.
• Experience gathering requirements, testing and implementation.
• Ability to coordinate multiple stakeholders and priorities.

Responsibilities

• Gather and clarify business requirements.
• Coordinate changes between business and IT stakeholders.
• Support new country implementations and system upgrades.
• Create and coordinate test activities.
• Understand and validate data flows between WFM, HR, Finance, SAP and BI.
• Train super users and support adoption of new solutions.
• Provide 3rd level support for WFM issues.
• Monitor solutions and identify improvement opportunities.
• Contribute to evaluating future WFM platform.

Skills

Workforce Management

Business processes

IT solutions

Requirement gathering

Testing

Implementation

Stakeholder coordination

English proficiency

Travel willingness

Tools

SAP

BI systems

Job description

JYSK is seeking a Business Solution Specialist to drive the implementation and continuous improvement of Workforce Management processes and systems across the organisation. You will gather requirements, coordinate IT and business changes, and support new country rollouts while ensuring data integrity with SAP and BI interfaces.

You will train super users, provide 3rd level support, monitor performance and help shape the future WFM platform in a truly international, Scandinavia-inspired