Global Client Manager, Aid & Relief

Performance Team; København; Presencial; DKK 900.000 - 1.200.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Ownership of strategic relationships

Global exposure

Exposure to complex international end‑

Collaborative environment

Descripción de la vacante

Maersk is seeking a Global Client Manager for our Aid & Relief business, based in Aarhus or Copenhagen. You will own strategic relationships with humanitarian clients, shape account plans and drive growth across end-to-end logistics.

You will lead global tenders, negotiate contracts, and coordinate multi-country teams across procurement, operations and programme management to deliver integrated, commercially sustainable solutions.

Formación

• Proven experience in global account management or strategic sales.
• Experience in logistics, supply chain, or related industries.
• Knowledge of Aid & Relief supply chains and donor-funded programs is a plus.
• Ability to develop senior customer relationships and translate needs into value.

Responsabilidades

• Serve as global commercial owner for strategic Aid & Relief clients with growth and retention accountability.
• Develop and execute global account plans and stakeholder strategies.
• Lead tender strategy, negotiations and multi-country engagements.
• Coordinate cross-functional teams across sales, product, operations and client management.
• Translate humanitarian logistics requirements into integrated end-to-end solutions.

Conocimientos

Global account management

Strategic sales

Business development

Stakeholder management

Cross-functional collaboration

English fluency

Descripción del empleo

A.P. Moller - Maersk is an integrated logistics company working to connect and simplify our customers' supply chains. Through our global network and end-to-end logistics capabilities, we help customers manage complex supply chains and move goods across the world.

Global Client Manager, Aid & Relief

We are now recruiting a Global Client Manager for our Aid & Relief business. If you are passionate about global logistics, strategic customer partnerships and creating resilient supply-chain solutions for humanitarian organisations, this opportunity could be for you.

We offer

• An opportunity to play a central role in expanding Maersk's global Aid & Relief business.
• Ownership of strategic customer relationships, account plans and commercial growth priorities.
• Exposure to complex, international supply chains and end-to-end logistics solutions.
• The opportunity to shape Maersk's Aid & Relief customer proposition and go-to-market approach.
• A collaborative environment where you can influence across functions and geographies.

The position is located in Aarhus or Copenhagen, Denmark.

Key responsibilities

• Serve as global commercial owner for a portfolio of strategic Aid & Relief customers and prospects, with accountability for growth, profitability, customer satisfaction and retention.
• Develop and execute global account plans, stakeholder strategies and qualified opportunity pipelines aligned with customer priorities and Maersk's Aid & Relief ambitions.
• Build trusted relationships with senior stakeholders across procurement, logistics, supply chain, programme management and leadership.
• Identify, qualify and convert new opportunities across Maersk's end-to-end logistics portfolio through structured business development and consultative selling.
• Lead the commercial strategy for global tenders, contract negotiations and major customer opportunities, ensuring solutions are competitive, executable and commercially sustainable.
• Coordinate global account teams across sales, product, solution design, operations and local client management to ensure consistent engagement and execution.
• Translate complex humanitarian logistics requirements into integrated solutions across Ocean, Air, Landside, Warehousing, Customs, Project Logistics and Supply Chain Management.
• Drive implementation and account governance, including contract compliance, strategic business reviews, continuous improvement and escalation management.
• Manage commercial performance through disciplined pipeline management, forecasting, revenue growth and profit-margin optimisation.
• Contribute customer and market insights to Maersk's global Aid & Relief strategy, value proposition and commercial capability development.

Who we are looking for

Our ideal candidate is commercially driven, customer-focused and comfortable taking ownership in a complex global environment. You combine strategic thinking with strong execution and can mobilise colleagues across a matrix organisation without relying on formal authority. You are structured, collaborative and calm under pressure, with a genuine interest in supporting humanitarian supply chains.

The Strong Candidate Has

• Proven experience in global account management, key client management, strategic sales or business development.
• Relevant experience from logistics, supply chain, freight forwarding, shipping or a related industry.
• Knowledge of Aid & Relief supply chains, humanitarian organisations, donor-funded programmes or public procurement is an advantage.
• Demonstrated ability to develop senior customer relationships and convert customer needs into measurable commercial value.
• Experience leading complex tenders, commercial negotiations and multi-country customer engagements.
• Strong commercial and financial acumen, including revenue, profitability, pricing and contractual considerations.
• Solid understanding of logistics products, international trade, cross-trade movements and Incoterms.
• Excellent stakeholder-management, communication, presentation and relationship-building skills.
• Ability to lead cross-functional teams and influence across organisational and geographical boundaries.
• Fluency in written and spoken English and willingness to travel internationally when required.

About The Professional Level

This is an individual-contributor role with emphasis on applying in-depth commercial, customer and industry knowledge. The role works independently within established practices and policies, seeking guidance on more complex or non-routine topics. It may include coaching less experienced colleagues, coordinating global account teams and overseeing commercial processes or programmes. Success requires a strong understanding of the wider business and the interdependencies between sales, product, operations, finance, legal, solution design and customer experience.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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