French-Speaking Internal Sales & Support

Mascot International A/S; Denmark; Vor Ort; DKK 320.000 - 420.000; Vollzeit

Benefits dieser Stelle

International environment

Full-time on-site at HQ in Denmark

Fitness center access

Lunch scheme and Friday breakfast

Pension and private health insurance

Employee discounts on Mascot workwear

Professional development opportunities

Social activities

Zusammenfassung

Mascot International A/S is seeking an Internal Sales Assistant to join the French Internal Sales / Customer Service team at our headquarters in Paarup, Silkeborg. You will support sales representatives and customers in the French market, collaborating with colleagues in Denmark and Hanoi.

The role emphasizes delivering excellent service, handling orders, inquiries, returns, and warranty claims, and advising customers on products and solutions. Fluent French and strong English are required.

Qualifikationen

• Experience in customer service, internal sales, or a similar administrative role, ideally in an international company.
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Aufgaben

• Provide telephone and email support to our sales representatives and customers, primarily in the French market.
• Process and enter customer orders.
• Handle customer inquiries, returns, complaints, and warranty claims.
• Advise our sales representatives and customers on our products, services, and solutions.
• Support our sales representatives and customers on our online platforms and digital services.
• Collaborate closely with colleagues across departments and locations to ensure efficient handling of customer requests.
• Contributing to the continuous improvement of processes, systems, and customer service.

Kenntnisse

Customer service

Internal sales

French fluency

English fluency

Structured & detail-oriented

Proactive & ownership

Team collaboration

IT skills (CRM, Outlook, MS Office)

Tools

CRM systems

Outlook

Microsoft Office

Jobbeschreibung

Mascot International A/S is seeking an Internal Sales Assistant to join the French Internal Sales / Customer Service team at our headquarters in Paarup, Silkeborg. You will support sales representatives and customers in the French market, collaborating with colleagues in Denmark and Hanoi.

The role emphasizes delivering excellent service, handling orders, inquiries, returns, and warranty claims, and advising customers on products and solutions. Fluent French and strong English are required.