Følsgaard is looking for a HEAD OF OPERATIONS

Hans Følsgaard; Køge; On-site; DKK 1,200,000 - 1,800,000; Full time

Job summary

Hans Følsgaard is seeking a Head of Operations to build the dedicated Operations function across Purchasing, Warehouse, Transport, Sales Support and Master Data, and to create stronger cohesion between Operations and business areas and across countries. You will report to the CEO and become a key member of Følsgaard’s management team.

The role emphasizes turning customer and market insight into strong execution, driving performance improvements, and moving beyond compliance toward proactive

Qualifications

• Solid management experience from Operations, Supply Chain or a similar area in an international technical trading or manufacturing company.

Responsibilities

• Centralise complexity — build “just enough” specialised capabilities and prerequisites.
• Improve execution — service level, delivery accuracy, warehouse performance, data quality and lead time must be clearly measured and continuously improved.
• Drive improvements and performance transparency — clear KPIs for each function and for each individual.
• Drive adoption rather than compliance — success is measured by whether the commercial teams actively want to move more tasks to Operations because we solve them better, faster and more professionally than they can themselves.
• Build one Følsgaard — contribute to permanently breaking down the “us and them” mindset between Operations and the commercial teams.
• Develop the organization — move decisions closer to the relevant expertise, create ownership rather than escalation, and develop managers and employees to take responsibility in close collaboration with HR and the business.
• Leverage automation and AI — work with IT to make processes faster and more scalable.
• Take responsibility for HS within the overall QSHE work — ensure that Health & Safety is a natural part of operational management and supports risk management, efficient execution and a responsible business.

Skills

Management experience

Operations leadership

International business

Danish and English proficiency

Job description

HEAD OF OPERATIONS

– Centralizing complexity. Unleashing entrepreneurship.

Følsgaard has set a clear direction towards 2030: We are building a Specialised Platform that centralises complexity, enabling our commercial teams to spend their time on customers, technology and business. At the heart of this platform is Operations.

That is why we are looking for a Head of Operations who sees Operations as one of the key drivers of the strategy — not as an internal service organization, but as an integrated part of commercial value creation.

About the role

Our commercial teams generate deep customer and market insight. Operations turns that insight into strong execution. Together, we create better results.

Your task will be to build the Operations function that “Følsgaard 2030” needs — across Purchasing, Warehouse, Transport, Sales Support and Master Data — and to create much stronger cohesion between Operations and the business areas, as well as across countries.

You will report to the CEO and become a key part of Følsgaard’s management team.

Your key responsibilities

• Centralise complexity — build “just enough” specialised capabilities and prerequisites. Standardise where it creates real value, instead of each business area solving the same challenges again and again.
• Improve execution — service level, delivery accuracy, warehouse performance, data quality and lead time must be clearly measured and continuously improved.
• Drive improvements and performance transparency — clear KPIs for each function and for each individual.
• Drive adoption rather than compliance — success is measured by whether the commercial teams actively want to move more tasks to Operations because we solve them better, faster and more professionally than they can themselves.
• Build one Følsgaard — contribute to permanently breaking down the “us and them” mindset between Operations and the commercial teams.
• Develop the organization — move decisions closer to the relevant expertise, create ownership rather than escalation, and develop managers and employees to take responsibility in close collaboration with HR and the business.
• Leverage automation and AI — work with IT to make processes faster and more scalable.
• Take responsibility for HS within the overall QSHE work — ensure that Health & Safety is a natural part of operational management and supports risk management, efficient execution and a responsible business.

Who are you?

• Solid management experience from Operations, Supply Chain or a similar area in an international technical trading or manufacturing company.
• Proven ability to improve performance through processes, data and people — not through more procedures.
• Strong business understanding and a genuine interest in customers, not just operations.
• A collaborative and listening leadership style.
• The courage to simplify, remove the root causes of problems and challenge both your own and others’ ways of working.
• Experience driving change in an organization that is given more freedom while also being met with higher expectations.
• Danish and English at a high professional level.

Why choose Hans Følsgaard?

• You will have the opportunity to make a significant impact on the future development of the company, work in a professional and ambitious growth-oriented organisation and lead strong teams with a high level of expertise.
• A key role in an ambitious strategy targeting +30% profit growth during the strategic period 2027–2030.
• A real mandate to shape the Operations organisation, roles and ways of working.
• A company where sustainability is a business-critical prerequisite — not an optional add-on.
• A culture where we aim for an eNPS above 50 because Følsgaard should be a truly great place to work.
• More responsibility. More freedom. Higher expectations.

About Hans Følsgaard A/S

Følsgaard is a global tech company focused on technological solutions. Since the company was founded in 1922, Følsgaard has firmly established its leading position within technology. Over the decades, the company has not only kept pace with change but has also actively shaped and defined technological solutions that have helped drive industry forward.

With an embedded understanding of market needs, Følsgaard continuously develops products and solutions that address specific industrial challenges. We are headquartered in Køge, Denmark, with an additional office in Denmark as well as subsidiaries in Germany, Norway, India and China. In total, we have more than 120 employees.

We offer an open and informal working environment, short decision-making paths and great opportunities to make your mark. We have a broad scope and are constantly developing — both as a company and as people.

For us, collaboration, responsibility and integrity are key values. We work in flat structures, think long-term and value curiosity, professionalism and initiative.