Evening Operations Lead - Quality, Onboarding & Team Coach
Ufpa
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Job summary
Ufpa is seeking a dedicated professional to manage evening operations, ensuring high-quality service standards. The role involves onboarding new customers, performing quality inspections, and coaching staff. Ideal candidates should have experience in customer service and leadership, along with proficiency in Office 365.
Join our team to work in a supportive environment focused on innovation and sustainability.
Qualifications
- Strong understanding of cleaning standards.
- Excellent customer service skills.
- Team leadership experience.
- Proficiency in Office 365.
Responsibilities
- Onboard new customers in the afternoon and evening.
- Perform quality inspections on-site.
- Coach and motivate evening staff.
- Handle last-minute operational changes.
Job description
Ufpa is seeking a dedicated professional to manage evening operations, ensuring high-quality service standards. The role involves onboarding new customers, performing quality inspections, and coaching staff. Ideal candidates should have experience in customer service and leadership, along with proficiency in Office 365.
Join our team to work in a supportive environment focused on innovation and sustainability.
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