Evening Floor Manager

Gastrojob ApS; København; On-site; DKK 45,000 - 60,000; Full time

Job summary

Gastrojob ApS is looking for an experienced Evening Floor Manager to enhance the dining experience at Sanders in Copenhagen. The role involves leading the service team, ensuring high standards of guest satisfaction, and managing daily floor operations with poise and excellence.

The ideal candidate will have extensive experience in the hospitality industry, a passion for guest service, and the ability to mentor team members effectively. This position offers an exciting opportunity to shape memorable dining moments and foster a collaborative work environment.

Qualifications

• Experience in managing a restaurant floor.
• Ability to lead and mentor a service team effectively.
• Strong communication skills for guest interactions.

Responsibilities

• Lead daily floor operations to ensure guest satisfaction.
• Set high standards for service and oversee team performance.
• Resolve guest issues with professionalism and warmth.

Skills

Leadership

Guest service orientation

Operational efficiency

Communication

Job description

OUR TEAM

The kitchen at Sanders is the heart of our culinary experience. Rooted in simplicity and driven by quality, our food philosophy brings together the clean flavours of Scandinavian cuisine and the soulful warmth of Mediterranean traditions. We value seasonality, sustainability, and a sense of balance—offering guests honest food, beautifully presented.

ABOUT THE ROLE

We are seeking a dedicated and experienced Evening Floor Manager to join the restaurant team at Sanders. In this role, you will take the lead in shaping an exceptional guest experience on the restaurant floor, ensuring every service runs with poise, precision, and genuine hospitality. You will be responsible for overseeing daily floor operations, guiding and mentoring the service team, and upholding standards that reflect our commitment to understated excellence. This is an opportunity for someone who thrives in a dynamic, guest-focused environment and takes pride in cultivating both team performance and memorable dining moments for our guests.

RESPONSIBILITIES

• Lead daily floor operations, ensuring seamless coordination between kitchen and service teams
• Set and maintain high standards of service excellence, driving consistency and efficiency
• Be the primary point of contact for guests, creating a welcoming atmosphere and resolving issues with professionalism and warmth
• Oversee private dining, events, and special occasions, ensuring thoughtful and tailored experiences
• Provide strong leadership and direction to the front-of-house team, modeling service standards and best practices
• Support recruitment, onboarding, coaching, and performance development for service staff
• Empower the team to deliver confident, attentive, and guest-centric service through ongoing training and mentorship
• Foster a positive, collaborative work culture that encourages growth and accountability
• Monitor daily service flow, making real-time decisions to optimize guest satisfaction and operational efficiency
• Assist with scheduling, shift planning, and staffing to meet service demands and budget expectations
• Ensure accurate reporting and communication with the Restaurant Manager, Head Chef, and hotel management team
• Uphold health, safety, and service compliance standards across all shifts