Europe E‑Commerce Content Operations Lead

ECCO Sko A/S; Tønder; On-site; DKK 320,000 - 420,000; Full time

Job summary

ECCO Sko A/S in Denmark seeks an E-Commerce Content Operations Specialist to ensure flawless digital experiences across Europe. Based in Tønder, you will manage campaigns, content updates and platform changes for North & West Europe, coordinating with Digital Experience, Marketing, Customer Service and IT to deliver consistent, high-quality online experiences.

You will monitor desktop and mobile journeys, identify issues, assist testing and QA, and drive continuous improvement across markets to

Qualifications

• Experience within e-commerce operations or content management.
• Experience working with CMS or digital commerce platforms.
• Strong organisational and stakeholder management skills.
• Excellent attention to detail.
• Analytical and problem-solving capabilities.
• Professional communication skills in Danish and English.
• Curiosity towards new technologies and AI-enabled ways of working.

Responsibilities

• Secure day-to-day operational readiness of the e-commerce platform.
• Execute campaigns and online activities accurately and on time.
• Perform quality assurance across critical customer touchpoints.
• Support campaign launches, seasonal activations and commercial events.
• Monitor customer journeys and identify issues impacting performance.
• Investigate operational issues and coordinate resolution with stakeholders.
• Support testing of new functionality, tools and platform enhancements.
• Maintain documentation and operational processes.
• Contribute to continuous improvement and automation opportunities.
• Work closely with Digital Experience, IT, Marketing and Customer Service teams.

Skills

CMS

Content management

Stakeholder mgmt

Attention to detail

Analytical thinking

Danish English

AI-enabled mindset

E-commerce ops

Tools

CMS platforms

Job description

ECCO Sko A/S in Denmark seeks an E-Commerce Content Operations Specialist to ensure flawless digital experiences across Europe. Based in Tønder, you will manage campaigns, content updates and platform changes for North & West Europe, coordinating with Digital Experience, Marketing, Customer Service and IT to deliver consistent, high-quality online experiences.

You will monitor desktop and mobile journeys, identify issues, assist testing and QA, and drive continuous improvement across markets to