Data Center Critical Services Lead

T5 Data Centers; Viborg Kommune; On-site; DKK 850,000 - 1,050,000; Full time

Job summary

T5 Data Centers is seeking an experienced Critical Services Supervisor to lead and develop the CSTs and CRSs at the Viborg data center. You will focus on safe, reliable operation and uptime, coordinating with the Facilities Operations Manager to drive continuous improvement.

The role requires strong leadership, technical knowledge of data center infrastructure, and excellent Danish/English communication. Lead the team in a mission-critical environment with a strong emphasis on safety and client

Qualifications

• Bachelor’s degree or equivalent in a relevant field, or 3–5+ years in a mission-critical environment.
• At least 1 year of direct management experience with shift-based employees.
• Strong knowledge of electrical and mechanical systems and facilities operations.
• Experience with critical infrastructure, preventive maintenance and change control.
• Experience working with SLAs, contractors and clients.
• Strong analytical, decision-making and problem-solving skills.
• Excellent communication skills in Danish and English.
• Ability to explain technical concepts clearly to both technical and non-technical stakeholders.

Responsibilities

• Support the Facilities Operations Manager in the day-to-day operation and maintenance of critical data center infrastructure.
• Lead, develop and schedule the Critical Services Technicians and the Control Room Specialists.
• Support 24/7 operations and respond to emergencies when required.
• Monitor and manage critical power, cooling and environmental conditions.
• Troubleshoot electrical, mechanical and fire protection systems.
• Ensure compliance with client SLAs, change control and preventive maintenance requirements.
• Own the quality and effective use of the site's CMMS.
• Coordinate and oversee external contractors and vendors.
• Support client relationships and facilities-related issues.
• Support safety, environmental compliance, resource planning and budget activities.
• Take a leadership role in the absence of the Facilities Operations Manager.

Skills

Leadership

Communication

Electrical systems

Mechanical systems

Facilities operations

Preventive maintenance

Change control

SLA management

Contractors management

Client relations

Bilingual Danish/English

CMMS

Education

Bachelor’s degree or equivalent (3–5+ years in mission-critical environment)

Tools

CMMS

Job description

T5 Data Centers is seeking an experienced Critical Services Supervisor to lead and develop the CSTs and CRSs at the Viborg data center. You will focus on safe, reliable operation and uptime, coordinating with the Facilities Operations Manager to drive continuous improvement.

The role requires strong leadership, technical knowledge of data center infrastructure, and excellent Danish/English communication. Lead the team in a mission-critical environment with a strong emphasis on safety and client