Nordic Travel Advisor (Danish) — Premium Airline Support

Concentrix; Helsingør Kommune; On-site; DKK 102,000 - 153,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

2-month paid training program

International and diverse environment

Coaching and mentoring

Modern office in Warsaw

Job summary

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS, requiring fluent Danish (C1) and English (B2) to be the first point of contact for premium travel inquiries, assist with ticket purchases and various payment methods, and support travelers by phone or chat.

The role is based in Warsaw, offering an international, diverse environment, a fully paid two-month training program, and SAS fare discounts.

Qualifications

• Fluent Danish (C1) and English (B2) in speaking and writing.
• Helpful, collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work at our Warsaw office.

Responsibilities

• Be the 1st point of contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls/chat.
• Foster enduring relationships with customers to build trust.

Skills

Danish (C1)

English (B2)

Customer service

Active listening

Communication

Organized

Job description

Concentrix is hiring a Travel Advisor for Nordic Premium Airline SAS, requiring fluent Danish (C1) and English (B2) to be the first point of contact for premium travel inquiries, assist with ticket purchases and various payment methods, and support travelers by phone or chat.

The role is based in Warsaw, offering an international, diverse environment, a fully paid two-month training program, and SAS fare discounts.