Danish-Speaking Travel Advisor — Nordic Premium Airline

Concentrix; Ølgod; On-site; DKK 80,000 - 136,000; Full time

Benefits offered by this job

Employee discounts on SAS fares

Fully paid 2-month training program

International and diverse work enviro

Coaching and mentoring for growth

Modern office in Warsaw

Job summary

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills to be the first point of contact for premium travel inquiries. The role involves assisting with ticket purchases, handling payments, and providing support for travel difficulties, including calls and chat interactions.

Ideal candidates are fluent in Danish and English, highly organized, and customer-oriented, enjoying an international environment.

Qualifications

• Fluent in Danish (C1) and English (B2) in written and spoken form.
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.

Responsibilities

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Skills

Danish (C1)

English (B2)

Active listening

Communication

Organized

Job description

Concentrix is seeking a Travel Advisor for Nordic Premium Airline SAS with Danish language skills to be the first point of contact for premium travel inquiries. The role involves assisting with ticket purchases, handling payments, and providing support for travel difficulties, including calls and chat interactions.

Ideal candidates are fluent in Danish and English, highly organized, and customer-oriented, enjoying an international environment.