Danish-Speaking Fintech Support — Remote in Greece

Next Job Abroad; Aalborg; A distancia; DKK 208.000 - 291.000; Jornada completa

Descripción de la vacante

Next Job Abroad is partnering with a Greek fintech client to hire Danish-speaking Customer Support Specialists for remote work based in Greece. You will support customers across financial and digital payment services via phone, email, and chat, helping them with questions, issues, and best practices. Join an international team committed to excellent customer experience.

The role emphasizes collaboration, transparency, integrity, and agility in a fully remote setting from Greece.

Formación

• Fluency in Danish (written and spoken).
• Very good English, both written and spoken.
• Customer support experience is beneficial but not required.
• Interest in fintech, digital banking and payment solutions.
• Excellent communication and interpersonal skills with strong problem-solving mindset.
• Good technical skills and ability to learn new systems quickly.
• Strong ownership, team spirit and adaptability in a fast-paced environment.

Responsabilidades

• Handle customer inquiries via phone, email and chat.
• Provide guidance on products and services and resolve issues.
• Resolve customer complaints professionally and efficiently.
• Investigate issues and deliver quick, effective solutions.
• Create a seamless customer experience and foster loyalty.
• Collaborate with an international team to meet targets.

Conocimientos

Danish fluency

English fluency

Descripción del empleo

Next Job Abroad is partnering with a Greek fintech client to hire Danish-speaking Customer Support Specialists for remote work based in Greece. You will support customers across financial and digital payment services via phone, email, and chat, helping them with questions, issues, and best practices. Join an international team committed to excellent customer experience.

The role emphasizes collaboration, transparency, integrity, and agility in a fully remote setting from Greece.