Danish-Speaking Car Brand CX Specialist – Greece

TP; Denmark; Hybrid; DKK 150,000 - 234,000; Full time

Benefits offered by this job

Relocation support

Training provided

Refer-A-Friend bonuses

Healthcare benefits

Discounts and perks

Job summary

Mercedes-Benz seeks Danish-speaking Customer Experts to join our Greece team. You will be the primary contact for customer requests, using calls and emails to deliver a seamless experience and provide expert car-related advice.

A proactive mindset and strong communication skills are essential as you resolve issues and assist with roadside support. Relocation assistance to Greece is provided, including flight tickets, hotel, and housing support.

Qualifications

• Fluency in Danish is required.
• Very good English proficiency (written and spoken).
• Experience in customer support or customer care is preferred (min 6 months).
• Strong communication skills and a proactive, ownership mindset are essential.
• Tech-savvy with quick learning ability and a positive, adventurous attitude.

Responsibilities

• Be the primary contact for customer requests representing Mercedes-Benz.
• Handle calls and emails to ensure a seamless customer experience.
• Answer inquiries about products and services with expert car-related advice.
• Resolve issues promptly and professionally, providing roadside assistance when needed.
• Turn every customer into a happy customer and share ideas with colleagues.

Skills

Danish fluency

English proficiency

Passion for cars

Customer support experience

Communication skills

Problem solving

Tech savviness

Learning agility

Positive attitude

Adventurous mindset

Job description

Mercedes-Benz seeks Danish-speaking Customer Experts to join our Greece team. You will be the primary contact for customer requests, using calls and emails to deliver a seamless experience and provide expert car-related advice.

A proactive mindset and strong communication skills are essential as you resolve issues and assist with roadside support. Relocation assistance to Greece is provided, including flight tickets, hotel, and housing support.