Danish-Speaking Customer Experts for Mercedes-Benz - Relocation package to Greece

TP; Denmark; Hybrid; DKK 150,000 - 234,000; Full time

Benefits offered by this job

Relocation support

Training provided

Refer-A-Friend bonuses

Healthcare benefits

Discounts and perks

Job summary

Mercedes-Benz seeks Danish-speaking Customer Experts to join our Greece team. You will be the primary contact for customer requests, using calls and emails to deliver a seamless experience and provide expert car-related advice.

A proactive mindset and strong communication skills are essential as you resolve issues and assist with roadside support. Relocation assistance to Greece is provided, including flight tickets, hotel, and housing support.

Qualifications

• Fluency in Danish is required.
• Very good English proficiency (written and spoken).
• Experience in customer support or customer care is preferred (min 6 months).
• Strong communication skills and a proactive, ownership mindset are essential.
• Tech-savvy with quick learning ability and a positive, adventurous attitude.

Responsibilities

• Be the primary contact for customer requests representing Mercedes-Benz.
• Handle calls and emails to ensure a seamless customer experience.
• Answer inquiries about products and services with expert car-related advice.
• Resolve issues promptly and professionally, providing roadside assistance when needed.
• Turn every customer into a happy customer and share ideas with colleagues.

Skills

Danish fluency

English proficiency

Passion for cars

Customer support experience

Communication skills

Problem solving

Tech savviness

Learning agility

Positive attitude

Adventurous mindset

Job description

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

We are looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

What you will do:

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
• Utilize phone calls and e-mails in order to provide a seamless customer experience
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
• Provide accurate and effective roadside assistance
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues

What you will bring:

• Fluency in Danish
• Very good use of English – both in written and spoken language
• A profound passion for cars is a big plus
• Work experience as a customer support/customer care representative for at least 6 months will be preferred
• Highly developed communication skills
• A genuine problem-solving mentality and a deep sense of ownership
• Tech savviness and learning agility
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
• Competitive monthly salary + 2 extra salaries per year
• Fully remunerated training by certified instructors
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Consistent support for anything you may need along the way
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• Professional growth & development opportunities within a multicultural, safe and fun workplace
• Work for a Great Place to Work-Certified Company that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.