Danish-Speaking Luxury Car Support (Remote Greece)

Mercier Consultancy MD

Denmark

Remote

DKK 314,000 - 463,000

Full time

6 days ago

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Benefits offered by this job

Competitive Salary

13th & 14th salaries

Monthly bonus

Relocation package

Training provided

Health insurance

Career growth

Job summary

Mercier Consultancy Group is seeking Danish-speaking Customer Experts to support Mercedes-Benz in Greece. Join a premier international staffing firm delivering premium customer service in the automotive luxury segment, with a remote-friendly role based in Greece.

You will handle inquiries on vehicle maintenance, specs, and service scheduling while upholding Mercedes-Benz's premium service standards; a chance to collaborate with international teams and grow within the Mercedes-Benz network.

Qualifications

Native or fluent Danish (spoken and written)
Valid EU passport (mandatory)
Strong proficiency in English to collaborate within our international team
Previous experience in automotive industry or luxury customer service is valued
Excellent communication skills and a passion for automotive excellence
Ability to thrive in a remote working environment

Responsibilities

Provide world-class customer service to Danish-speaking clients on behalf of the Mercedes-Benz brand
Manage inquiries regarding luxury vehicle maintenance, technical specifications, and service scheduling
Maintain high levels of customer satisfaction by resolving complex issues with professionalism and precision
Ensure interactions reflect the premium values and high quality of Mercedes-Benz
Navigate internal automotive CRM systems to track customer history and vehicle data
Collaborate with international teams to share insights and improve service delivery standards
Act as a brand ambassador for Mercedes-Benz