Customer Enablement & Governance Lead

UNEEG medical A/S; Lillerød; On-site; DKK 900,000 - 1,300,000; Full time

Benefits offered by this job

HQ in Allerød

Travel opportunities

Job summary

UNEEG Medical A/S in Allerød, Denmark, seeks a Lead Project Lead, Customer Enablement & Governance to own onboarding from project initiation through go-live and initial hypercare, coordinating commercial, technical, clinical, legal/privacy, cybersecurity and quality stakeholders.

You will drive onboarding plans, review processes, ensure infrastructure readiness, and maintain playbooks and evidence repositories, while collaborating with colleagues to scale UNEEG EpiSight for epilepsy care.

Qualifications

• Bachelor's degree or higher in a relevant field.
• At least 3 years of program or project management experience in customer-facing software implementations.
• Experience from healthcare technology, SaaS, enterprise software or medical devices.

Responsibilities

• Lead customer onboarding and implementation plans, including milestones, risks, decisions and escalations.
• Coordinate hospital software, legal, data privacy, security and technical review processes and route specialist questions to the relevant subject-matter owners.
• Drive infrastructure readiness, installation, validation, go-live and hypercare activities.
• Maintain implementation playbooks, templates, status reporting, evidence requests and knowledge repositories.
• Coordinate operational handover to support and drive continuous improvement through implementation KPIs and lessons learned.
• Create scalable software implementation processes that support growth in our focus markets.

Skills

Project management

Cross-functional leadership

Stakeholder management

English proficiency

Education

Bachelor's degree or higher in engineering, computer science, health technology, life sciences, business, project management or related discipline

Job description

UNEEG Medical A/S in Allerød, Denmark, seeks a Lead Project Lead, Customer Enablement & Governance to own onboarding from project initiation through go-live and initial hypercare, coordinating commercial, technical, clinical, legal/privacy, cybersecurity and quality stakeholders.

You will drive onboarding plans, review processes, ensure infrastructure readiness, and maintain playbooks and evidence repositories, while collaborating with colleagues to scale UNEEG EpiSight for epilepsy care.