Commercial IT Systems Lead — Europe & International Markets

Ascendis Pharma; Hellerup; On-site; DKK 523,000 - 747,000; Full time

Job summary

Ascendis Pharma in Hellerup, Denmark, seeks a System Manager for Commercial IT Europe and International Markets within Global IT. You will help manage Vault CRM, collaborate with Product teams, and ensure compliant, secure IT operations across regions.

The role emphasizes a product/Agile mindset, cross-functional teamwork, and continuous improvement of our commercial applications. Travel 5–10 days/year. You report to People Leader and work from Hellerup.

Qualifications

• Master's degree preferred and 5+ years in a similar role within regulated industries.
• Experience from a Product/Agile team.
• Experience with CRM (e.g. Vault CRM or similar).
• 5+ years supporting a Commercial organization in IT.
• Experience with documentation and test management.

Responsibilities

• Embrace a team-first approach and partner with Product teams to deliver outcomes.
• Maintain and improve applications in collaboration with team members.
• Manage Vault CRM, ensuring performance, security, availability, and user access.
• Ensure compliance with governance and external regulations.
• Drive test activities in Azure DevOps and manage IT risk and GDPR.
• Translate business requirements into technical features with implementation partners.
• Coordinate with stakeholders, vendors, and support partners to deliver changes.
• Support end-user training to maximize application value.

Skills

Product/Agile team

Vault CRM

IT in Commercial org

Documentation & test management

Education

Master's degree

Tools

Vault CRM

Azure DevOps

Job description

Ascendis Pharma in Hellerup, Denmark, seeks a System Manager for Commercial IT Europe and International Markets within Global IT. You will help manage Vault CRM, collaborate with Product teams, and ensure compliant, secure IT operations across regions.

The role emphasizes a product/Agile mindset, cross-functional teamwork, and continuous improvement of our commercial applications. Travel 5–10 days/year. You report to People Leader and work from Hellerup.