Client Programme Manager

APM Terminals; Denmark; On-site; DKK 900,000 - 1,200,000; Full time

Benefits offered by this job

Global exposure

Career growth

Collaborative environment

Learning opportunities

Diversity & inclusion

Job summary

Maersk is seeking a Program Manager for its Project Logistics team in Aarhus or Copenhagen, Denmark. You will drive performance, KPI reporting, and customer relations to ensure a top-tier experience and revenue growth.

The role involves working with cross-functional teams across the Maersk network, and you will lead initiatives to improve data quality and implement new systems while maintaining strong client partnerships.

Qualifications

• Experience with KPI and data-driven performance in logistics.
• Experience within Government/Defense or Aid/Relief business.
• Strong stakeholder management and communication skills.
• English proficiency at a professional level.

Responsibilities

• Drive performance and KPI reporting for projects.
• Support the client manager with strategic input and roadmap.
• Identify efficiency and cost-to-serve optimization opportunities.
• Lead quarterly business reviews with customers on performance.
• Oversee digital transformation and system implementations (EDI, etc.).
• Ensure foundational processes and SOPs are in place for delivery.

Skills

KPI tracking

Stakeholder management

Data-driven decisions

Power BI

Tools

Power BI

Job description

The job is available in Aarhus or Copenhagen. Join Maersk and help deliver critical logistics solutions around the world! At Maersk, we don't just move cargo—we move global trade. As a global leader in logistics, connecting and simplifying supply chains across more than 130 countries, we help customers navigate complexity and unlock opportunity. Every year, we facilitate approximately 20% of global trade, powered by over 110,000 employees working together to create smarter, more resilient supply chains.

We are looking for an experienced Program Manager within Aid, Relief & Government to join our specialized Project Logistics team in Aarhus or Copenhagen, Denmark. As a Program Manager you are a critical element of the team. The goal is a successful customer experience and business growth.

Why Join Maersk Project Logistics?

This is a unique opportunity to work at the intersection of logistics, program management, and Aid, Relief and Government operations, building a winning setup by driving performance and maintaining customer relations. As part of this team, you will collaborate with industry experts, work on strategically important projects, and manage performance for aid, relief & government customers worldwide.

The Opportunity

As Program Manager, you will be responsible for driving performance, KPI’s, data quality, implementation and customer relations. You will be working closely with the operational team and the sales organisation, handling the customer satisfaction, driving business review and KPI’s.

What You'll Be Doing

• Driving data quality through reporting and Power BI tools
• Supporting the client manager with input to the joint strategic roadmap
• Identify efficiency and optimization initiatives to increase profitability /reduce cost to serve
• Leading quarterly business review with the customer on performance
• Manage digital transformation / new system implementation - Support new/additional business is implemented (incl EDI etc.)
• Ensure foundation in place to deliver (eg. SOPs / Origin Workshops etc.)
• Stakeholder management internally and externally
• Drive performance and customer satisfaction
• Collaborate with cross-functional teams across the global Maersk network

You will be accountable for:

• Customer relationship and satisfaction
• Value to the customer (realization of existing contracts and new initiatives)
• Value to Maersk (efficiency, automation and standardization)
• Ensure execution and reporting as per compliance requirements

What We're Looking For

You are a data and performance driven professional, who thrives in a complex environment and has strong stakeholder management capabilities. Ideally, you bring:

• Strong knowledge on KPI and data driven performance within logistics
• Experience within Government/Defense or Aid/Relief business
• Excellent relationship-building skills with customers and internal stakeholders
• Commercial awareness and an interest in developing customer-focused solutions
• A solid understanding of project logistics and supply chain solutions
• Continuous Improvement techniques and metric driven
• Ability to focus to define a vision, objectives and priorities
• Excellent communication skills in English

What we offer

At Maersk, you will join a global organization, where innovation, collaboration and personal growth are encouraged every day. You’ll benefit from:

• The opportunity to be a part of building up a winning set-up for a new customer, within Government, Aid & Relief
• Exposure to international logistics operations and stakeholders
• Career growth within one of the world’s leading logistics companies
• A collaborative and supportive environment
• Continuous learning and professional development opportunities
• A diverse and inclusive workplace where every perspective is valued

Ready to Make an Impact?

If you're passionate about project logistics, thrive in driving performance through data, being a part of building a winning setup, and want to contribute to critical Aid, Relief & Government supply chain operations, we'd love to hear from you. Join Maersk and help shape the future of global project logistics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer’s supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow