Client Programme Manager

Maersk; Aarhus; On-site; DKK 900,000 - 1,300,000; Full time

Benefits offered by this job

International exposure

Career growth

Collaborative environment

Professional development

Inclusive workplace

Job summary

Maersk is seeking an experienced Program Manager for Aid, Relief & Government to join the Project Logistics team in Aarhus or Copenhagen. You will drive performance, data quality, and customer relations across complex global projects.

You'll collaborate with cross-functional teams, manage KPIs, and lead digital transformations (EDI, etc.) to deliver value for government and aid customers.

Qualifications

• You are a data and performance driven professional with strong stakeholder management capabilities.
• Experience in program management within logistics, aid, relief or government operations is preferred.
• Excellent relationship-building skills with customers and internal stakeholders.
• Commercial awareness and ability to develop customer-focused solutions.

Responsibilities

• Drive performance, KPI reporting, data quality, and customer relations.
• Work closely with operations and sales to ensure customer satisfaction and growth.
• Lead quarterly business reviews with the customer on performance.
• Manage digital transformation and new system implementations (EDI, etc.).
• Ensure SOPs and workshops are in place to deliver reliably.
• Collaborate with cross-functional teams across Maersk network.

Skills

KPI tracking

Stakeholder management

Data-driven decision making

Project management

English communication

Tools

Power BI

Job description

The job is available in Aarhus or Copenhagen

Join Maersk and Help Deliver Critical Logistics Solutions Around the World!

At Maersk, we don't just move cargo—we move global trade. As a global leader in logistics, connecting and simplifying supply chains across more than 130 countries, we help customers navigate complexity and unlock opportunity. Every year, we facilitate approximately 20% of global trade, powered by over 110,000 employees working together to create smarter, more resilient supply chains.

We are looking for an experienced Program Manager within Aid, Relief & Government to join our specialized Project Logistics team in Aarhus or Copenhagen, Denmark. As a Program Manager you are a critical element of the team. The goal is a successful customer experience and business growth.

Why Join Maersk Project Logistics?

This is a unique opportunity to work at the intersection of logistics, program management, and Aid, Relief and Government operations, building a winning setup by driving performance and maintain customer relations.

As part of this team, you will collaborate with industry experts, work on strategically important projects, and manage performance for aid, relief & government customers worldwide.

The Opportunity

As Program Manager, you will be responsible for driving performance, KPI’s, data quality, implementation and customer relations.

You will be working closely with the operational team and the sales organisation, handling the customer satisfaction, driving business review and KPI’s.

What You'll Be Doing

• Driving data quality through reporting and power BI tools
• Supporting the client manager with input to the joint strategic roadmap
• Identify efficiency and optimization initiatives to increase profitability /reduce cost to serve
• Leading quarterly business review with the customer on performance
• Manage digital transformation / new system implementation - Support new/additional business is implemented (incl EDI etc.)
• Ensure foundation in place to deliver (eg. SOPs / Origin Workshops etc.)
• Stakeholder management internally and externally
• Drive performance and customer satisfaction
• Collaborate with cross-functional teams across the global Maersk network.

You will be accountable for:

• Customer relationship and satisfaction
• Value to the customer (realization of existing contracts and new initiatives)
• Value to Maersk (efficiency, automation and standardization)
• Ensure execution and reporting as per compliance requirements

What We're Looking For

You are a data and performance driven professional, who thrives in complex environment and have strong stakeholder management capabilities.

Ideally, you bring:

• Strong knowledge on KPI and data driven performance within logistics.
• Experience within Government/Defense or Aid/Relief business
• Excellent relationship-building skills with customers and internal stakeholders.
• Commercial awareness and an interest of developing customer-focused solutions.
• A solid understanding of project logistics and supply chain solutions.
• Continuous Improvement techniques and metric driven
• Ability to focus to define a vision, objectives and priorities
• Excellent communication skills in English.

What we offer:

• The opportunity to be a part of building up a winning set-up for a new customer, within Government, Aid & Relief.
• Exposure to international logistics operations and stakeholders
• Career growth within one of the world’s leading logistics companies.
• A collaborative and supportive environment
• Continuous learning and professional development opportunities.
• A diverse and inclusive workplace where every perspective is valued.

Ready to Make an Impact?

If you're passionate about project logistics, thrive in driving performance through data, being a par of building a winning setup, and want to contribute to critical Aid, Relief & Government supply chain operations, we'd love to hear from you.

Join Maersk and help shape the future of global project logistics.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].