Chief, Global Customer Implementation & Integration

Danske Bank

Aarhus

Hybrid

DKK 1,500,000 - 2,700,000

Full time

5 days ago

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Benefits offered by this job

Hybrid work model

Job summary

Danske Bank is seeking a senior leader to unite Customer Implementation and Integration across five markets. You will build a high‑caliber leadership team, set direction, and streamline complex customer journeys in Denmark, Sweden, Norway, Finland and Lithuania.

Reporting to the Head of TxB Sales Enablement, you will partner with IT, Product and Sales to shape end‑to‑end experiences, drive strategic priorities, and foster responsible AI adoption. Hybrid work in Aarhus or Copenhagen.

Qualifications

Experience leading organisations through other leaders.
Commitment to developing people and leadership culture.
Ability to translate strategy into clear priorities and tangible outcomes.
Strong customer and commercial orientation.
Experience at the intersection of business, operations and technology.
Not required banking background.

Responsibilities

Set strategic direction and priorities across five markets.
Build and develop a leadership team grounded in clarity, empowerment and accountability.
Connect Customer Implementation and Integration to create more seamless customer journeys.
Partner with IT and Tribe teams to shape customer-facing solutions and internal tooling.
Use client insights to inform implementation journeys, integration solutions and commercial priorities.
Encourage the responsible adoption of AI to simplify processes and build employee capabilities.