CARGO DEVELOPMENT MANAGER

SAS Group; Kastrup; Hybrid; DKK 900,000 - 1,200,000; Full time

Job summary

SAS Cargo Group A/S in Copenhagen is seeking a Cargo Development Manager to join the Strategic Business Development team, with onsite work at the Copenhagen airport and potential for some remote work by agreement.

You will collaborate with the operations department to ensure processes and tools enable excellent customer service while complying with all authorities. The role emphasizes continuous development and data-driven decision making.

Qualifications

• Knowledge of air cargo end-to-end processes and messaging systems (ICS2/ACAS)
• Ability to manage development projects and drive improvements across operations

Responsibilities

• Identify improvement opportunities with the operations department and convert them into development projects
• Follow industry standards (IATA) and customs programs (ICS2/ACAS) and implement changes
• Drive Robotic Process Automation and AI initiatives to increase operational efficiency
• Manage relationship with an external operations support provider
• Drive a data-driven culture and consolidate reporting demands with BI development
• Possibly drive development initiatives in other SAS Cargo departments

Skills

Cargo industry knowledge

Air cargo operations

Project management

Job description

Select how often (in days) to receive an alert:

CARGO DEVELOPMENT MANAGER

City: Kastrup

Join SAS Cargo and help shape the future of our operations.

SAS Cargo is a premium multi-market airline driving sustainable profits on our way towards a consolidated future. SAS Cargo’s services are based on the cargo capacity of SAS network, extended by dedicated truck operations. The cargo industry is in constant transformation, and you get to play a key role in helping to shape our business and operations into future.

If you’re passionate about continuous development and improvement, have good project management skills and strong cargo industry knowledge this is your opportunity.

You will be part of theStrategic Business Development team, a small and diverse team responsible for driving SAS Cargo’s overall strategic direction and driving selected strategic development areas forward to enable business growth and efficiency. You will work closely with SAS Cargo’s operations department and ensure they have the right processes and tools in place to ensure theirability to serve our customers in best possible manner, while alwaysbeing compliant towards allrequirements from the relevantauthorities.

What you’ll do

Operations related development

• Together with our operations department, recognize improvement opportunities and convert prioritized areas into development projects
• Follow changes inindustry standards (e.g. IATA) and customs programs (e.g. ics2 and ACAS) and drive required change into practice
• Drive Robotic Process Automation /Artificial Intelligence (RPA/AI) initiatives to increase efficiency of operations
• Manage therelationship with anexternal operations support provider
• Drive adata driven culture within operations and support BI development by consolidating reporting demand
• In addition to operations, you might be assigned to drive development initiatives under other SAS Cargo departments

What you bring

• Required : strong knowledge of the cargo industry and especiallyair cargo operations. In order to be successful in this role, you need to understand the air cargo end-to-end process , system landscape (especially messaging ) and the customs programs (ICS2/ACAS)

Preferred : Strong project management skills as the majority of the development is done through projects . You have strong skills in recognizing the issue at hand and its implication throughout the end-to-end process and converting the development need into a successfully executed project.

Your strengths

Drive continuous improvement: You thrive in challenging the organization to work in an improved manner. You enjoy solving complex problems, making data-driven decisions, and turning insights into strategies that drive business growth.

Analytical mindset: You are confident in understanding the big picture, analyzing data and presenting your findings.

Fluent in Change Management: Development initiatives driven by you will deliver change both internally and externally. Good change management skills are essential to bring success in your role and development agenda.

Our Culture at SAS

• At SAS, we believe great results are created by great people working together. We are committed to fostering a culture where we care for one another, take responsibility for our work, and continuously look for better ways of doing things.
• As part of SAS, you will join a diverse and supportive community where collaboration is at the heart of everything we do. We value different perspectives, celebrate successes together, and help each other grow, both professionally and personally.
• Whether working in operations, commercial teams, customer-facing roles, or support functions, we all contribute to the same goal: keeping our business moving safely, efficiently, and reliably. Every role matters, and every contribution makes a difference.
• We are also on a journey of continuous improvement, embracing digitalisation, innovation, and new technologies to shape the future of aviation. We encourage curiosity, initiative, and the courage to challenge existing ways of working.
• At SAS, you'll find a workplace where you can develop your skills, build meaningful relationships, and be part of a team that genuinely cares about what we achieve together

Additional information

Application deadline is 15 november2026. Note that we cannot handle any applications that are sent by email, due to GDPR regulations.

Desired start date: As soon as possible.

Position: Fulltime (100%) starting with a 3-month probation period

This position is based at SAS Cargo’s new HQ facility at Copenhagen airport, and you will be expected to work onsite. Some remote work may also be an option, depending on the agreement made with your manager.

To be eligible for this position you need an EU-work permit. Please note that we ask you to inform us if you currently have a valid EU-work permit.

SAS, Scandinavia's leading airline since 1946, operates from its principal hub at Copenhagen Airport (CPH), complemented by hubs in Oslo (OSL) and Stockholm (ARN). Our mission is to connect Scandinavia with the world and the world with Scandinavia. Each year, SAS serves more than 25 million passengers and transports 55 tons of cargo to 135 destinations across Europe, the USA, and Asia. With a passionate workforce of over 10,000 colleagues, we collaborate with partners and customers to drive transformative changes in aviation. We are committed to achieving net‑zero emissions by 2050, embodying the visionary spirit of our founders: “To move from the old to what is about to come, is the only tradition worth keeping”. Innovation and societal progress are at the heart of everything we do. For more information, visit our website at www.flysas.com or follow us on social media for the latest updates and promotions.