Business Support and Office Manager

ESET LLC; København; On-site; DKK 600,000 - 900,000; Full time

Job summary

ESET is seeking a Business Support and Office Manager to oversee financial, HR, and office operations across our Nordics offices. In this role, you will coordinate with external providers and ESET HQ to align with company-wide standards, ensuring smooth day-to-day business support and accurate reporting.

You will act as the right hand to the Country Manager, supporting procurement, onboarding, HR processes, leasing relations, and local CSR initiatives.

Qualifications

• 6+ years of experience in finance operations, HR assistance, or office management.
• Experience with procurement, vendor management, and contract administration.
• Fluent in Danish and English, both written and spoken.

Responsibilities

• Act as the finance point of contact and coordinate with external accounting/tax/payroll providers.
• Support HQ alignment and cross-functional projects and analyses.
• Oversee onboarding/offboarding, HR documents, records, and payroll data consolidation.
• Lead procurement processes and vendor relationships locally; liaise with HQ procurement on complex cases.
• Manage office operations, landlord relations, and compliance with authorities.

Skills

MS Office

Vendor management

Danish & English

Procurement

ERP knowledge

Tools

ERP systems

Job description

Summary

We are seeking an Business Support and Office Manager to oversee financial, HR, and office operations across our small Nordics offices. In this role, you will ensure smooth day-to-day business support while coordinating closely with external providers and ESET HQ to align with company-wide standards. Job description About the Role Act as the finance point of contact: coordinate with external accounting/tax/payroll providers; manage monthly closing, payroll inputs, expense reviews, audits, documentation, controls, and process/reporting improvements. Serve as the main contact for HQ: resolve open items, support HQ projects and analyses, and ensure alignment with HQ finance requirements. Support tax and transfer pricing by providing required documentation and data. Assist with budgeting and forecasting, and report variances (internal support). Support daily financial operations, including intercompany billing and settlements, invoicing, receivables, cash flow, banking & bank accounts, contract reviews, PO creation. Coordinate onboarding/offboarding, prepare contracts and HR documents, maintain records, and support employees and managers. Support hiring activities, payroll data consolidation, cooperation with payroll providers, and bonus calculations. Collaborate with HQ HR on processes, L&D, benefits, wellbeing, and local CSR initiatives. Act as the right hand to the Country Manager and ensure smooth and professional local operations, support local stakeholders in relation with operational activities, be a primary contact to the landlords, manage office management, ensure offices are compliant with requirements from the authorities. Support procurement processes locally and cooperate with HQ procurement on complex cases.

Desirable Requirements

• 6+ years of experience in relevant position /similar roles
• Experience in finance operations, HR assistance, office management and general operations.
• Good organizational and operational management skills.
• Understanding of procurement processes, vendor management, and contract administration.
• MS Office (Excel, Outlook, Word, PowerPoint)
• Experience with ERP systems is an advantage.
• Fluent Danish and English language skills, both written and verbal.

Personal characteristics

• Time Management: Ability to manage time effectively to prioritize tasks and meet deadlines.
• Problem-Solving: Ability to analyze issues and develop effective solutions.
• Interpersonal Skills: Ability to interact positively and work effectively with others.
• Service Orientation: Commitment to providing assistance and support to others.
• Communication Skills: Ability to convey information clearly and effectively through verbal and written means.
• Stakeholder Management: Ability to manage relationships with key stakeholders, ensuring their needs and expectations are met.
• Self-reliant, with the ability to work independently and manage tasks and responsibilities without the need for close supervision.

Primary location Copenhagen

Additional locations

Time type Full time

ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world‑class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network. ESET's purpose is not only to provides cutting-edge digital security, but also to actively contribute to a more innovative and responsible society in terms of education, science and research. At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. Learn more about ESET.