Bilingual Travel Agent — Spanish | Spotnana Expert

MCI; København; On-site; DKK 53,000 - 80,000; Full time

Job summary

MCI is seeking a bilingual Travel Agent with strong Spanish and English communication skills to join our onsite BPO/contact center team. You will assist travelers with planning, booking and managing travel arrangements using the Spotnana platform.

Ideal candidates have at least 2 years in travel, hands-on Spotnana experience, and fluency in Spanish and English. This role focuses on delivering professional customer service in a fast-paced environment.

Qualifications

• At least 2 years of travel industry experience.
• Hands-on experience using the Spotnana travel platform.
• Fluency in Spanish and English, both written and spoken.

Responsibilities

• Assist travelers with planning, booking and managing business and leisure travel arrangements.
• Use the Spotnana travel platform to search, book and service air, hotel, car and rail travel.
• Maintain accurate traveler and reservation information within the Spotnana platform.
• Identify suitable travel options based on traveler requirements and policies.
• Provide timely and professional customer service and support.

Skills

Bilingual (Spanish & English)

Strong communication skills

Tools

Spotnana platform

Job description

MCI is seeking a bilingual Travel Agent with strong Spanish and English communication skills to join our onsite BPO/contact center team. You will assist travelers with planning, booking and managing travel arrangements using the Spotnana platform.

Ideal candidates have at least 2 years in travel, hands-on Spotnana experience, and fluency in Spanish and English. This role focuses on delivering professional customer service in a fast-paced environment.