Associate Specialist, Workplace Experience

FashionUnited; København; On-site; DKK 420,000 - 620,000; Full time

Job summary

Pandora is seeking an Associate Specialist, Workplace Experience to deliver a safe, efficient, and consistently high-quality workplace across Copenhagen locations. You will ensure facilities operations, health and safety standards, and employee-facing environments are well-maintained and aligned with Pandora's culture.

Join a role focusing on coordinating suppliers, managing budgets, and driving continuous improvement to create a welcoming and compliant workplace that supports employees.

Qualifications

• Experience in workplace, facilities, office, hospitality, or community management.
• Strong organisational and stakeholder management skills.
• Service-oriented with a proactive and solution-focused mindset.
• Strong attention to detail and commitment to operational excellence.
• Experience coordinating suppliers and managing multiple priorities simultaneously.
• Comfortable working with workplace systems, technology, and AV equipment.
• Financial awareness and experience supporting budget management.
• Fluent in English and Danish, written and spoken.

Responsibilities

• Maintain a consistently high standard across office spaces, meeting rooms, kitchens, collaboration areas, and employee amenities.
• Deliver a seamless workplace experience by proactively resolving operational issues and responding to employee needs.
• Conduct regular workplace inspections and drive follow-up actions to maintain quality, functionality, and presentation standards.
• Support a professional and welcoming experience for employees, visitors, and guests.
• Ensure workplace services are delivered effectively through strong coordination of suppliers and service partners.
• Monitor supplier performance, drive service improvements, and resolve operational issues in a timely manner.
• Support effective management of workplace budgets, purchase orders, invoices, and operational spend.
• Maintain accurate workplace inventories and ensure facilities resources are available and fit for purpose.

Skills

Workplace management

Stakeholder management

Customer service mindset

Attention to detail

Supplier coordination

AV & tech comfort

Budget awareness

English & Danish

Job description

Associate Specialist, Workplace Experience

Role Purpose

The Associate Specialist, Workplace Experienceis responsible fordeliveringa safe, efficient, and consistently high-quality workplace experience across Pandora's Global Office locations in Copenhagen.

The role ensures that workplace services, facilities operations, health and safety standards, and employee-facing environments operate seamlessly, enabling employees to do their best work. Through strong operational coordination, supplier management, and continuous improvement, the role contributes to a workplace that is welcoming, compliant, well-maintained, and aligned with Pandora's culture and service standards.

Key Responsibilities

Workplace Experience & Operations

• Ensure a consistently high standard across office spaces, meeting rooms, kitchens, collaboration areas, and employee amenities.
• Deliver a seamless workplace experience by proactively resolving operational issues and responding to employee needs.
• Conduct regular workplace inspections and drive follow-up actions to maintain quality, functionality, and presentation standards.
• Support a professional and welcoming experience for employees, visitors, and guests.
• Ensure workplace services are delivered effectively through strong coordination of suppliers and service partners.
• Monitor supplier performance, drive service improvements, and resolve operational issuesin a timely manner.
• Support effective management of workplace budgets, purchase orders, invoices, and operationalspend.
• Maintain accurate workplace inventories and ensure facilities resources are available and fit for purpose.

Health, Safety & Business Continuity

• Contribute to maintaining a safe and compliant workplace in accordance with Danish legislation and company standards.
• Coordinate workplace inspections, corrective actions, and safety initiatives to reduce workplace risk.
• Maintain clear workplace procedures, records, and documentation to support operational consistency and compliance.
• Support emergency preparedness, business continuity, and wellbeing initiatives across the Global Office.

Workspace Planning & Projects

• Deliver office moves, seating changes, and workplace projects with minimal disruption to business operations.
• Ensure workspaces are fully operational and ready for employees from day one.
• Support continuous improvement initiatives that enhance workplace efficiency, utilisation, and employee experience.

Employee Experience & Engagement

• Support the successful delivery of office events, workplace initiatives, and employee engagement activities.
• Build strong relationships with stakeholders across the business to understand needs and identify opportunities for improvement.
• Continuously seek ways to enhance workplace services, increase efficiency, and improve employee satisfaction.

Skills & Experience

• Experience in workplace, facilities, office, hospitality, or community management.
• Strong organisational and stakeholder management skills.
• Service-oriented with a proactive and solution-focused mindset.
• Strong attention to detail and commitment to operational excellence.
• Experience coordinating suppliers and managing multiple priorities simultaneously.
• Comfortable working with workplace systems, technology, and AV equipment.
• Financial awareness and experience supporting budget management.
• Fluent in English and Danish, written and spoken.

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams.

Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.