Associate, Operations

Merkle; København; Hybrid; DKK 165,000 - 248,000; Part time

Job summary

Merkle, a dentsu company, seeks a proactive Student Assistant to join the Operations team in Copenhagen on a part-time basis. You will support staffing planning, data quality, and operational reporting while gaining hands-on experience in how a leading digital agency runs its internal operations.

You will work 15-20 hours weekly, collaborate with the PMO and Commercial Operations, and develop skills in Excel, data management, and cross-team coordination in a hybrid work setup.

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program (Business, Economics, Communication, or similar) with at least 1 year left.
• Strong attention to detail and a structured approach to tasks.
• Proficient in Excel and comfortable working with data.
• Fluent in Danish and comfortable in English.

Responsibilities

• Maintain and update project and resource plans across departments.
• Check data accuracy across operational systems and assist cleanup tasks.
• Prepare productivity and profitability reports and summaries for internal use.
• Collaborate with the PMO and Commercial Operations team on ad-hoc tasks.

Skills

Attention to detail

Excel proficiency

Data quality

Danish fluency

English comfort

Education

Bachelor's or Master's degree (Business, Economics, or related)

Tools

Workbook

Workfront

Job description

Job Description

We're looking for a proactive and detail-oriented Student Assistant to join our Operations team at Merkle. This part-time role is perfect for a student who wants hands-on experience in how a leading digital agency runs its internal operations.

You'll support the team in planning employees across departments, maintaining high data quality in our systems, and reporting on productivity and profitability to ensure smooth delivery across our business. You'll gain valuable experience in agency operations, project support, and data quality maintenance-while contributing to real business outcomes.

Key Tasks

Support ongoing Staffing and Planning

• Assist in maintaining and updating project and resource plans
• Help coordinate availability and assignments across departments

Ensure Data Quality

• Conduct checks to ensure data accuracy across operational systems
• Support cleanup tasks and help document key processes

Operational Reporting

• Contribute to productivity and profitability analysis across teams
• Assist in preparing operational reports and summaries for internal use

General Operations Support

• Collaborate with the PMO and Commercial Operations team on ad-hoc tasks
• Learn and work in tools like Workbook, Workfront, Excel

Qualifications

• Currently enrolled in a Bachelor's or Master's degree program (Business, Economics, Communication, or similar) minimum 1 year left
• Strong attention to detail and structured approach to tasks
• Proficient in Excel and comfortable working with data
• Fluent in Danish and Comfortable in English
• Available to work 15-20 hours per week

Why Work with Us?

This is more than just a student job—it's an opportunity to build real skills and gain insight into the operational engine of a leading experience agency.

Flexibility

Plan your hours around your studies with hybrid work options.

Learning & Growth

Get exposure to real-world business operations and the tools professionals use every day.

Culture

Join a fun, ambitious, and collaborative team that values your contribution.

Network

Connect with people across teams and markets in one of dentsu's most dynamic brands.

About Merkle

Merkle, a dentsu company, powers the experience economy. For over 35 years, Merkle has placed people at the heart of its digital business transformation approach. As the only integrated experience consultancy with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Recognized as a "Leader" by top industry analysts in categories such as digital transformation, commerce, experience design, engineering, technology integration, digital marketing, data science, CRM, loyalty, and customer data management, Merkle operates in 30+ countries with over 16,000 employees. Learn more at www.merkle.com.

Diversity and Inclusion

At dentsu, we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, color, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Contact

For any questions, please contact the TA in charge of this role: Thomas Holley, Senior Talent Acquisition Partner, EMEA, NE by email at: [e-mail]

Location

Copenhagen

Brand

Merkle

Time Type

Part time

Contract Type

Casual