Workshop Supervisor, Semi (m/f/d) - Düsseldorf

Arbeitsagentur; Deutschland; Vor Ort; EUR 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Tesla shares or a cash award

Corporate Benefits program

30 days of vacation

13th-month salary

Urban Sports Card

option for company pension贡献

Zusammenfassung

Tesla is seeking a capable Asset Technician Semi Service Supervisor to lead floor teams in our service centers. You will supervise technicians, drive operational efficiency, and ensure high-quality service outcomes across the workshop.

You’ll manage workflows, collaborate with the Semi Service Manager, and coach staff to meet safety, quality, and cost targets while delivering an exceptional customer experience.

Qualifikationen

• Bachelor’s degree or equivalent professional experience.
• Leadership experience in a service-focused industry preferred; automotive experience is advantageous.
• Able to manage multiple tasks with competing priorities and meet deadlines.
• Strong interpersonal and communication skills; customer interaction capability.

Aufgaben

• Provide effective supervision and coaching to technical employees, ensuring quality and service output goals.
• Act as the process leader for shop activities by improving work standards with input from technicians and the center team.
• Manage smooth workflow through the service center and maintain shop records and inventories.
• Collaborate with the Semi Service Manager to set targets for quality, speed, and cost aligned with needs.
• Ensure current work standards and procedures, maintaining safety and compliance.
• Monitor employee safety compliance and the service center safety program.
• Conduct regular one-on-one meetings to facilitate professional growth and training needs.

Kenntnisse

Leadership experience

Multitasking

Root-cause analysis

Interpersonal communication

Flexibility

Microsoft Office

Ausbildung

Bachelor’s degree or equivalent professional experience

Tools

Microsoft Office

Jobbeschreibung

What to Expect

Tesla’s Asset Technician Semi Service Supervisors are the leaders of our ServiceCenter floor teams. In this role, you will be responsible for leading an engaged team of technicians while delivering an exceptional service experience. The ideal candidate for this role is capable of driving excellent results and delivering operational efficiency in our service centers.

Career Development and Training

At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training programs, and further education opportunities (e.g., high-voltage training, management training).

Company Culture

Dive into our inspiring company culture, where innovation, teamwork, and passion are at the forefront.

Innovative Projects and Technologies

You have the chance to work on groundbreaking projects and technologies that are shaping the future of the automotive industry and sustainable energy.

Benefits and Perks

• Tesla shares or a cash award
• access to our Corporate Benefits program
• 30 days of vacation
• a 13th-month salary
• an Urban Sports Card
• option for company pension contributions
• subsidy for the Deutschlandticket

Committed Team and Positive Work Atmosphere

Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to building a world of sustainable prosperity.

What You’ll Do

• Provide effective supervision and coaching to technical employees, ensuring the achievement of required quality and service output goals
• Act as the process leader for shop activities by systematically improving work standards with input from service technicians and the service center team
• Manage smooth workflow through the service center and maintain shop records and inventories
• Collaborate with the Semi Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business needs
• Ensure current and accurate work standards and engineering procedures, maintaining compliance for maximum quality
• Monitor employee compliance with safety regulations and the service center's safety program
• Conduct regularly scheduled one-on-one developmental meetings with team members to facilitate their professional growth while monitoring and coordinating training needs in partnership with Training Team

What You’ll Bring

• Bachelor’s degree or equivalent professional experience
• Prior leadership experience in a service-focused industry preferred; automotive experience is required
• Able to manage multiple tasks with competing priorities, establish and achieve goals, and meet deadlines
• Ability to lead group root-cause problem-solving activities and rapidly develop countermeasures
• Excellent interpersonal and communication skills; able to effectively interact with customers as required
• Able to work a flexible schedule, including weekday and weekend overtime
• Foundational computer skills, experience with Microsoft Office required

Tesla is an Equal Opportunity / Affimative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Privacy is a top priority for Tesla. We build it into our products and view it as an essential part of our business. To understand more about the data we collect and process as part of your application, please view our Tesla Talent Privacy Notice.