Workplace Solutions Engineer (m/f/d)

TeleClinic; Berlin; Hybrid; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen sucht einen Workplace Solutions Engineer, der für die Cloud-Infrastruktur und den Benutzersupport verantwortlich ist. In dieser spannenden Rolle werden Sie sicherstellen, dass die täglichen Abläufe reibungslos verlaufen und interne Kunden mit den richtigen Tools und Integrationen unterstützt werden. Sie werden Zugang zu einer Vielzahl von Cloud-Diensten haben und mit funktionsübergreifenden Teams zusammenarbeiten, um effektive Lösungen zu bieten. Bei diesem Unternehmen wird ein gesundes Arbeitsumfeld gefördert, in dem Teamarbeit und individuelle Entwicklung im Vordergrund stehen. Wenn Sie leidenschaftlich daran interessiert sind, die Gesundheitsversorgung neu zu denken, ist dies die perfekte Gelegenheit für Sie.

Leistungen

Flexible Arbeitszeiten

Teilzeitarbeit

Option auf Remote-Arbeit

Betriebliche Altersvorsorge

Invalidenversicherung

Reisekostenerstattung

Mitarbeiteraktienrabatt

Qualifikationen

• Erfahrung oder Ausbildung im IT-Support oder Systemadministration.
• Solides Verständnis von Benutzer- und Zugriffsmanagement in Microsoft-Umgebungen.

Aufgaben

• Zugangsmanagement in der Microsoft-Umgebung und Okta.
• Unterstützung des Operations-Teams bei eskalierten Anfragen und technischen Problemen.

Kenntnisse

IT-Support

Systemadministration

Benutzer- und Zugriffsmanagement

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten in Englisch

Ausbildung

Ausbildung im IT-Bereich

Studium in einem verwandten technischen Bereich

Tools

Microsoft 365

Okta

Atlassian (Jira und Confluence)

Jobbeschreibung

DocMorris stands for customer-centred, innovative services and a wide range of digital healthcare products. These range from quickly making appointments to see a doctor online on the TeleClinic telemedicine platform to pharmaceutical advice and the supply of prescription and over-the-counter medicines and healthcare products from Germany's best-known online pharmacy. In addition, there is the marketplace with a broad complementary range of remedies and aids as well as products from the areas of nutrition, beauty and family. DocMorris thus provides its customers with easy access to comprehensive healthcare services in one place with just one click. In the Germany segment, the Swiss company DocMorris AG generated external sales of CHF 1,022 million in 2024 with more than 10 million active customers.

We are looking for a Workplace Solutions Engineer who will take care of cloud infrastructure tasks and user support, ensuring smooth daily operations and helping internal customers with the right tools and integrations.

What you'll do:

• Access management in the Microsoft environment (Azure AD/Entra ID and 365) and Okta
• Administration of some of our existing cloud services (365, Atlassian, Slack, etc.)
• Support our Operations team with escalated requests, troubleshoot technical problems and solve issues
• Collaborate with cross-functional teams to understand internal needs and provide effective solutions
• Integrate new tools and services into our tech ecosystem
• Design and document resolutions and processes

What we're looking for:

• Experience or education in IT support, system administration, or related technical field
• Solid understanding of user and access management, ideally in the Microsoft environment, on-premises and/or cloud
• Prior experience with Okta, Microsoft 365, and/or Atlassian tools (Jira and Confluence) is nice to have
• Strong problem-solving skills and willingness to learn and grow in a dynamic environment
• Good communication skills in English (written and spoken)

Work and live at DocMorris

At DocMorris we have created an environment that focuses on teamwork. Our employees combine passion and fun at work with drive, initiative and entrepreneurial spirit. This is how we achieve outstanding results together.

We want to create the healthiest possible working environment in which all employees feel comfortable and can develop their skills. We offer a variety of initiatives to enable a work-life balance, including flexible working hours, part-time work and the option of remote working. Our benefits include company retirement plans, disability insurance, travel reimbursement, discounted employee stock, and more.

Join our team and actively contribute your ideas and skills to our mission to rethink health. Whether you are a pharmacist, IT expert or entrepreneur, creative idea generator or structured, logical thinker, manager or trainee - at DocMorris, every individual can make the difference.