Windows System Administrator / IT Specialist 2nd Level (m / f / d)

IGEPA Business- und IT-Services GmbH; Berlin; Vor Ort; EUR 45.000 - 65.000; Vollzeit

Zusammenfassung

A technology firm based in Berlin is seeking a Windows System Administrator / IT Specialist. The role involves second-level support for IT services, managing user requests, and resolving IT issues. Candidates must have completed IT training and possess strong administration skills in Microsoft Windows systems, along with excellent German language abilities. The position offers a responsible role in a flat hierarchy with modern workplace flexibility and diverse corporate culture.

Leistungen

Attractive social benefits

Flexible work schedule

Modern workplace amenities

Qualifikationen

• Completed IT training (IT specialist for system integration or comparable training).
• In-depth knowledge of the administration of Microsoft Windows operating systems.
• Very good written and spoken German skills.

Aufgaben

• Second level support for user management and IT services.
• Qualification, classification, analysis, and resolution of IT faults and tickets.
• Creating procedural instructions and knowledge base articles.

Kenntnisse

Microsoft Windows operating systems administration

Active Directory

Customer support

German language proficiency

Ausbildung

Completed IT training or comparable

Tools

PowerShell

Citrix Virtual Desktop

O365

Jobbeschreibung

IGEPA Business- und IT-Services GmbH, or IGEPA bits for short, designs the data center operations for the Igepa Group with more than 15 companies in the European paper wholesale trade. Reliable availability and the intelligent and secure expansion and conversion of the IT infrastructure and cloud systems is the main objective of our company.

Do you enjoy optimization through change, do you enjoy continuously increasing the value of your work through consulting, automation, self-enablement and close coordination with your customers, are you not afraid to closely coordinate change requirements with our customers in a constructive manner and make mistakes, recognize them and improve as a result? PRIMA - we warmly invite you to take a closer look at our vacancies and apply to a Fit!

THEN WE ARE LOOKING FOR YOU TO JOIN OUR TEAM IN BERLIN AS :

Windows System Administrator / IT Specialist 2nd Level (m / f / d)

YOUR PROFESSIONAL PROFILE :

• Completed IT training (IT specialist for system integration or comparable training)
• In-depth knowledge of the administration of Microsoft Windows operating systems (client & server)
• Advanced experience in Windows administration (AD, Azure)
• Basic knowledge in the administration of Citrix Virtual Desktop / Windows Remote Desktop
• Basic knowledge and experience with O365, Exchange and SharePoint
• Experience with ticket systems and ticket handling
• Routine in customer support within complex IT environments
• Very good written and spoken German skills

OF ADVANTAGE :

Experience with PowerShell and Exchange Shell

Knowledge of software distribution

Experience with RHEL

Strong communication skills and the ability to convey complex issues in an understandable way

YOUR MAIN TASKS :

Second level support :

Implementation of standard services in the area of user management and IT services

Qualification, classification, analysis and resolution of IT faults and tickets

Recognizing recurring faults / problems and preparing for the transfer to a change process

Bringing about solutions or workarounds within binding deadlines

Creation of procedural instructions, knowledge base articles and user documentation

Sharing knowledge within the team

AWAITS YOU WITH US :

A responsible position with a direct link to the management. Here you have the opportunity to help shape our work, as we work in flat hierarchies. With your full-time position, you can enjoy the freedom to organize your own working day. You will also have access to a modern workplace in a central location with excellent public transport connections or the option to work remotely in your favorite environment. We support you in securing your future with our attractive social benefits. You will join a corporate culture in which each individual and everyone can grow together as a team, in which diversity is valued and different lifestyles, world views and skills are seen as the basis for success, with motivated teams to support you.

If you feel up to the task and would like to support us with our challenges, please send your application documents (CV, references and certifications) stating your salary expectations and starting date to : [e-mail]

IGEPA Business and IT Services GmbH

Hedwig-Dohm-Straße 2

10829 Berlin

Phone : [phone]

igepa.de / igepabits