Warranty Processing & Cost Tracking Clerk (m/f/x)

ARTS Holding SE; Donauwörth; Vor Ort; EUR 47.000 - 56.000; Vollzeit

Zusammenfassung

Une entreprise de renom recherche un 'Warranty Processing & Cost Tracking Clerk' pour un rôle crucial à Airbus Helicopters à Donauwörth. Vous serez responsable de l'analyse et du traitement des réclamations de garantie, tout en collaborant étroitement avec les équipes internes et les fournisseurs. Ce poste offre un salaire attractif et des avantages tels qu'un équilibre travail-vie personnelle optimal et des opportunités de formation.

Leistungen

Équilibre travail-vie personnelle

Avantages attrayants

30 jours de vacances

Opportunités de développement global

Régime de retraite d'entreprise

Restauration sur place

Places de stationnement pour employés

Qualifikationen

• Expérience de plusieurs années dans l'achat, la logistique et la gestion de projet.
• Fluente en allemand et en anglais (min. C1); le français est un atout.
• Esprit d'équipe avec une compréhension technique de base.

Aufgaben

• Analyse et traitement des réclamations de garantie dans SAP.
• Suivi des KPIs logistiques et performances des programmes.
• Collaboration étroite avec les clients internes et les fournisseurs.

Kenntnisse

Analyse des réclamations

Travailler avec SAP

Connaissance de MS Office

Compétences en logistique

Compétences en gestion de projet

Compréhension technique

Compétences en négociation

Ausbildung

Diplôme en aérospatial, gestion internationale, chaîne d'approvisionnement ou économie

Formation professionnelle spécialisée avec qualification complémentaire

Tools

SAP

Google Suite

MS Office

Jobbeschreibung

Play an active role in shaping customer satisfaction!

Do you not only analyze figures, but also recognize opportunities? Do you have an eye for detail, keep an eye on the big picture and manage complex warranty processes with aplomb? Then an exciting interface role awaits you at our customer Airbus Helicopters Deutschland GmbH in Donauwörth, where technical expertise meets commercial thinking. We look forward to receiving your application as Warranty Processing & Cost Tracking Clerk!

The gross annual salary is max. 55,300 €. Please note that we can only consider candidates who have a valid, unrestricted work permit for the EU (not a student visa).

Job description

Tasks

• Analysis of warranty claims to evaluate commercial and technical aspects for the civil and military fleet
• Processing and monitoring of warranty claims in the SAP and SAP-SUN system (“end-to-end”)
• Monitoring of global logistical KPIs and program performance, including financial aspects
• Cost control throughout the warranty process with strict tracking of all expenses
• Close collaboration with internal customers and suppliers for efficient case handling
• Review and negotiation of diagnostic reports and cost estimates with repairers
• Participation in projects to optimize processes and reduce failure rates
• Supporting strategic purchasing in contract negotiations to improve warranty conditions

Requirements

• Degree in aerospace, international management, supply chain / logistics or economics
• ALTERNATIVE: Completed specialist vocational training with qualified further training as a master craftsman or technician and corresponding specialist additional qualification (e.g. business administrator)
• Several years of professional experience in purchasing, logistics, aerospace and project management
• Confident handling of MS Office and SAP (knowledge of detailed functions in each case), experience with Google Suite
• Business fluent in German and English (min. C1), knowledge of French is a great advantage
• Valid, unrestricted work permit for the EU (no student visa) mandatory
• Team player with basic technical understanding and a structured way of working

Services

• Optimum work-life balance – balance through flexible working time models
• Earnings with attractive additional benefits – fair payment according to the Equal Pay model as well as annual special payments and bonuses and allowances above the standard pay scale
• Relaxation with a generous holiday offer – 30 days vacation and extra days off for special occasions
• Global further training opportunities – development of career prospects with international, Group-wide further training and development opportunities
• Social security – company pension scheme with generous employer contribution
• First-class catering – with on-site facilities such as a canteen and cafeteria
• Flexible mobility – employee car park and travel allowance