Virtuelle Gesundheits- und Krankenpfleger/in, Deutschland (Hybrid)

Eucalyptus; Berlin; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A healthcare company in Berlin seeks a qualified health professional fluent in German and English. The candidate will triage medical inquiries, provide outstanding medical advice, and engage with patients throughout their treatment journey. Strong communication and decision-making skills are essential. This role offers a hybrid work model and various benefits including a wellness allowance and 25 days of holiday.

Leistungen

50€ wellness benefit monthly

Branded merch

Regular team events and dinners

25 days holiday + bank holidays

Hybrid working (2 days in office per week)

Qualifikationen

• 4-5+ years of experience as a health professional.
• Experience in triaging patients in healthcare settings.

Aufgaben

• Triage medical enquiries to ensure patient safety and care.
• Provide medical advice through email and phone.
• Engage with patients throughout their treatment journey.
• Create educational content for patients.
• Work closely with clinical support specialists.
• Work a weekend schedule for continuous support.

Kenntnisse

Germany and English fluency

Clear communication

Decision making

Patient triaging experience

Empathy

Ausbildung

Qualified nurse or pharmacist

Jobbeschreibung

DE - HQ - Berlin

About Euc

We’re making good health last life a lifetime

More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.

Since launching, we’ve grown fast to support millions of patients. In 2024 alone…

• In the UK we grew from 5,000 to ~30,000 patients, received selective NICE endorsement for our holistic approach to obesity management, and grew our team from 45 to 165.
• Globally, grew revenue by >120% YoY, while reducing cash burned by 90% YoY and grew our valuation to >$500M USD, with over $100M USD raised from global investors such as BOND, NewView, Blackbird and Airtree - early backers of companies like Canva, Stripe and AirBnb.
• We launched our Germany business in 2023. In 2025, we’ve already tripled our patient numbers and are on track to 5x by the end of the year.
• We’re on the hunt for someone who’s got heart and a passion for putting patients first! If you’re a bilingual German-English speaker who wants to make a real impact, we’d love for you to join us in delivering an exceptional, personalised healthcare experience for our patients in Germany.

About the role (What you’ll be doing)

The role has both reactive and proactive elements - you will be triaging and responding to medical enquiries, managing medication side effects, providing reassurance and support and following up with patients on their treatment journey.

What you’ll do (Responsibilities):

• Triage medical enquiries efficiently to ensure excellent patient safety and care is received
• Provide outstanding medical advice to Juniper patients (by email and phone)
• Respond to patients experiencing side effects and/or symptoms related or unrelated to their medication
• Proactively engaging with patients throughout their treatment journey
• Create educational content to provide our patients with personalised and consistently high quality standard of care (i.e. clinical instructions, booklets & educational articles)
• Work closely with a team of clinical and medical support specialists to assist in building processes and systems that get better over time
• Work a weekend schedule to ensure continuous patient support and coverage

About You (Skills and Experiences)

• Qualified health professional - you are a qualified nurse or pharmacist with 4-5+ years experience.
• Bi-lingual: Communicate fluently in German and English (bonus - if you’re proficient in other European languages)
• Clear communicator - communicating with patients, health professionals and team members comes naturally to you; you get the message across clear and concise
• Experienced decision maker - you can make timely and accurate referral decisions based on your clinical expertise; stressful situations don't phase you
• Cool head - you have experience triaging patients (either in a hospital, clinic or community pharmacy) and always keep a cool head
• Trust - patients trust you implicitly because of your experience, your confidence and your manner
• Heart - Patients love their interactions with you, feel safe and supported in your care and keep coming back!

So why Eucalyptus?

• Make real impact, fast- We build in the open together, which helps us learn and iterate more quickly so we can deliver high quality outcomes faster than anyone else.
• You’ll work with others who are incredibly passionate about what they do- Our talent bar is high and our work ethic is strong.
• You’ll be part of the pioneering German Eucalypts - you’ll be a big part and influence in building and establishing Euc’s local identity and culture as a company.
• We offer a range of benefits, including:
  • 50€ wellness benefit monthly (for gym, classes, therapy, anything that supports your physical or mental wellbeing)
  • Branded merch
  • Regular team events and dinners.
  • 25 days holiday + bank holidays
  • Hybrid working (2 days in office per week) in Berlin

Eucalyptus is an equal opportunities employer and we value individuals from all backgrounds, experiences, and perspectives. We are committed to making reasonable adjustments during the interview process.