VIP Relationship Manager

Bitget; Dach; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

Bitget, a leading platform in digital assets, is seeking a Customer Relationship Manager for their VIP clientele. In this mid-senior role, you will provide personalized service, analyze user behaviors, and collaborate across departments to enhance customer experience. If you're passionate about the future of finance and possess strong analytical skills, join Bitget's dynamic team to empower digital asset transactions.

Leistungen

Competitive salaries

Benefits package

Qualifikationen

• Previous experience in a similar role at a large firm.
• In-depth understanding of VIP and marketing roles.
• High sensitivity to data and ability to analyze user behavior.

Aufgaben

• Provide personalized service to VIP customers, resolving queries efficiently.
• Research user behaviors to identify high-value customers.
• Conceptualize and execute campaigns in collaboration with departments.

Kenntnisse

Data Analysis

Customer Service

Proficient in German

Proficient in English

Ausbildung

Experience in a similar role

Jobbeschreibung

Bitget is one of the world's leading digital assets ecosystems. With over 120 million registered users, Bitget has one of the most comprehensive suites of blockchain products and services available via bitget.com.

Our mission is to support the growth of the digital assets industry and we believe it represents the future of finance. What we do empowers the future of finance by ensuring secure, efficient and smart digital transactions.

We are one of the fastest growing companies in the digital asset sector. If you are looking for cutting-edge work, where you will have opportunities to develop your career among peers who are experts in their field, and you believe in the future of crypto currency, then look no further than Bitget!

What you'll do

• Provide personalised and courteous service to VIP customers, acting as their primary point of contact and resolving any queries, issues or requests in a timely and efficient manner.
• Research user activities and behaviours to identify potential high value customers with characteristics and patterns of VIP potential.
• Analyse reports on customer experience, trends and markets
• Conceptualise, plan and execute campaigns in close collaboration with various departments.
• Understand our VIP customers and what you can do to ensure the best content is delivered.

What you'll need

• Previous experience as similar role at a competitor (preferably large firm experience).
• In-depth understanding of the role of the VIP and marketing departments in the organisation.
• Proficient in German and English
• High sensitivity to data and can effectively analyse user behaviour and
• Preferences based on data.
• Bitget is the world's leading web 3 platform for copy trading and one of the world's largest and most respected exchanges
• We are a global company with staff members from over 50 different countries and regions
• We are growing and looking for world-class ambitious talents to help us continue this journey
• We have a streamlined structure that empowers employees to work efficiently, delivering the best results in a short timeframe
• We offer competitive salaries and benefits
• Blockchain technology and digital assets have the potential to change finance in a way no other technology can - be part of it!

If you are ambitious and believe that digital assets could be the next financial and technological revolution, please apply!

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development

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