Veterinary Receptionist

Cambridge Cognition; Alsdorf; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a compassionate veterinary center as a receptionist, where you will be the first point of contact for clients and their pets. This role is vital in creating a welcoming atmosphere and ensuring smooth operations during visits. You will manage appointment scheduling, handle payments, and assist with client inquiries. The center values the human-animal bond and focuses on preventative care. With a supportive team and a commitment to animal welfare, this position offers a fulfilling opportunity to make a difference in the lives of pets and their owners. If you are passionate about customer service and animal care, this role is for you.

Leistungen

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plan

Employee Pet Discount

Paid Time Off

Qualifikationen

• Experience in customer service, preferably in a veterinary or medical setting.
• Strong organizational skills and ability to multitask effectively.

Aufgaben

• Greet clients and their pets, managing the appointment sign-in process.
• Handle payments and schedule future appointments while ensuring a clean environment.

Kenntnisse

Customer Service

Organizational Skills

Multitasking

Veterinary Terminology

Ausbildung

Experience as a Veterinary Receptionist

Medical Office Assistant

Jobbeschreibung

Maplewood Veterinary Center is hiring a full-time or part-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.

What to Expect

As you join our team, expect to be supported in your work and home life with:

• All the benefits you deserve for full-time employees—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off for full-time employees. Take the time you need to recharge.

Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: Monday - Friday availability 7:15 am to 5:15 pm

Key Responsibilities:

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

• Previous experience as a veterinary receptionist or medical office assistant preferred.
• Strong organizational and multitasking skills.
• Ability to maintain a calm, professional, and positive demeanor.

About Maplewood Veterinary Center

We strive to provide compassionate care with a focus on preventative and wellness care. We recognize the significance of the special God-given human-animal bond and its value to the health of our community, and we are committed to providing a friendly and welcoming environment that enhances that bond. Visit us at https://www.maplewood.vet/ to learn more!

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