UX Researcher (f/m/x)

exmox GmbH; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

exmox GmbH is looking for a UX Researcher to drive research that enhances user experience of their consumer-facing mobile app. You'll lead various research studies, collaborate with cross-functional teams, and help establish a research repository, while enjoying perks like a generous vacation policy and professional development support.

Leistungen

30 days of paid vacation days

Public transportation tickets

Annual education budget of 1.500€

Workation opportunities

Gym membership - Wellpass

Monthly team lunches and daily fruits

Flexible working hours

Exclusive discounts for big brands

Diversity in the team

Socializing area for activities

Qualifikationen

• 2–5 years of applied UX research experience in product teams.
• Strong expertise in qualitative and quantitative research methods.
• Hands-on experience with research tools like Dovetail, Hotjar.

Aufgaben

• Lead Discovery and Evaluation phases of design process.
• Plan and conduct qualitative and quantitative research.
• Build and manage GDPR compliant research repository.

Kenntnisse

Qualitative research

Quantitative research

Usability testing

A/B testing

Survey creation

Session recording

Storytelling

Communication

Tools

Dovetail

Hotjar

Jobbeschreibung

Your mission

As a UX Researcher at exmox, you’ll drive research that fuels product strategy and enhances the user experience of our consumer facing mobile app. As part of our newly built design team within the product department, you’ll lead studies, build infrastructure, and champion a research driven culture.

You’ll plan and execute mixed methods research from usability tests to surveys and interviews working closely with product managers, designers, developers, and the data team. You’ll also help establish our research repository and support insights delivery through structured documentation and stakeholder presentations.

Your Key Responsibilities

• Leading the Discovery and Evaluation phases of our design process.
• Plan and conduct qualitative and quantitative research: usability tests, surveys, interviews, A/B testing.
• Build and manage a GDPR compliant research repository.
• Synthesize findings into clear, actionable insights and present them to teams.
• Collaborate with the data team to integrate user research into insightful dashboards.
• Facilitate workshops to bring teams closer to user needs.
  
  

In the coming months, you’ll define user personas, set up session recordings, lead usability studies, and shape the foundation of our ResearchOps setup.

Your profile

• 2–5 years of applied UX research experience in product teams
• Strong expertise in both qualitative and quantitative research methods including usability testing, A/B testing, survey creation, and session recording.
• Hands-on experience with research tools like Dovetail, Hotjar, or similar
• Ability to work autonomously with a strong sense of ownership
• Experience building and managing a structured, GDPR compliant research repository
• Excellent communicator with a talent for storytelling and insight presentation
• Fluent in English; German is a plus
  
  

Nice To Have

• Background in marketing, advertising, or gaming
• Familiarity with privacy compliance in research
• A proactive mindset and enthusiasm for continuous learning
  
  

We’re eager to hear real examples of research that made a difference. If you're driven to understand users and translate insight into impact, we’d love to talk.

Why us?

• Work Life Balance
  
  

We value rest and work life balance, we offer you 30 days of paid vacation days

• Commuter Benefits
  
  

We provide you with public transportation tickets

• Professional Development
  
  

We support you in deepening your skills and provide you an annual education budget of 1.500€

• Workation
  
  

Combine Vacation with work: we offer annual workation opportunities

• Gym membership - Wellpass
  
  

With Wellpass you can use more than 7000 Spas/ Gyms/ etc. in Germany

• Catering
  
  

We offer monthly team lunches, daily fruits and vegetables and every beverage you could wish for

• Flexibility
  
  

Benefit from flexible working hours and working from home

• Corporate Benefits
  
  

Benefit from exclusive discounts for big brands&platforms

• Diversity
  
  

We are an international team of talented people with different cultural backgrounds

• Fun and Games
  
  

We have a big socializing area to make room for having relaxing activities within the working day

• Desk Setup
  
  

Wherever you work, we will provide you with your workspace utensils

Please note: this is not a remote only position, we offer you a flexible hybrid model here in Hamburg, Germany - working from home on Mondays & Fridays, coming to the office on Tuesday, Wednesday & Thursday! :)

About Us

Welcome! Bonjour! Selam! Olá! Hej!

We are exmox - a Hamburg based mobile marketing agency, connecting advertisers with their highest value users through our owned and operated apps. We created an innovative business model that focuses on rewarding users for testing and engaging with the apps of our clients. Our products are available in DACH, US, UK & Canada.

Right now round about 80 employees from all over the world are working here with us in Hamburg. We are a divers & funny team, always looking for new talents to join us. Looking forward to meeting you!

• Karrierestufe

  Management

Product Expert - UX Design / Service Design (m/w/d)

Principal Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)