User Researcher - Germany

Sungrow Europe - Welcome traveler!; München; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

Sungrow Europe is seeking a User Researcher to help shape user-centered, sustainable energy solutions across residential, commercial, and utility-scale applications. You will plan and conduct interviews, usability tests, surveys, and field studies, identify European user needs, translate findings into actionable insights, and present reports to cross-functional teams.

English (C1) required; German and Chinese language skills are a plus; please include a short PDF portfolio demonstrating relevant

Qualifikationen

• Master's degree is required in a related field.
• 3–5 years of professional experience in user research or a related discipline.
• Strong knowledge of research methods: interviews, surveys, usability testing, diary studies, field research and A/B testing.
• Experience facilitating co-creation workshops and cross-functional collaboration is a plus.
• Analytical thinking and ability to turn user feedback into actionable recommendations.
• Clear, open and proactive communication; able to present insights to diverse stakeholders.
• English at C1; German and Chinese language skills are a plus.
• Please include a short PDF portfolio demonstrating relevant work; for data-security reasons, download links cannot be accepted.

Aufgaben

• Plan and conduct qualitative and quantitative user research across residential, commercial, and utility-scale contexts.
• Identify European user needs, behaviours, pain points and expectations across Sungrow's energy solutions.
• Analyse research findings and turn data into clear, practical insights for product and design teams.
• Create and present structured research reports that advocate the European user perspective.
• Translate user challenges into opportunities and support design teams in developing intuitive solutions.
• Build and maintain a user-research knowledge base while monitoring regulatory, market, tech and design trends.

Kenntnisse

User research

Qualitative methods

Quantitative methods

Interviews

Usability testing

Surveys

Field studies

A/B testing

Data analysis

Stakeholder communication

Ausbildung

Master's degree in Service Design, Psychology, Interaction Design, UX/UI Design, HCI or related field

Jobbeschreibung

Your mission

Servus und hallo bei uns hier in Sungrow! As a User Researcher, you will help shape user-centred, sustainable energy solutions across residential, commercial, and utility-scale applications. Curious what this is all about? Let's dive right in:

• Plan and conduct qualitative and quantitative user research, including interviews, usability tests, surveys, field studies, and on-site observations.
• Identify European user needs, behaviours, pain points, and expectations across Sungrow's energy solutions.
• Analyse research findings and turn complex data into clear, practical insights for product and design teams.
• Create and present structured research reports that advocate for the European user perspective across stakeholder groups.
• Translate user challenges into opportunity areas and support design teams in developing intuitive, innovative solutions.
• Build and maintain a user-research knowledge database while monitoring relevant regulatory, market, technology, and design trends.

Your profile

• Master's degree in Service Design, Psychology, Interaction Design, UX/UI Design, Human-Computer Interaction, or a related field.
• Three to five years of professional experience in user research, UX research, service design, or a comparable discipline.
• Strong practical knowledge of research methods such as interviews, surveys, usability testing, diary studies, field research, and A/B testing.
• Experience facilitating co-creation workshops and collaborating with cross-functional product, design, and business teams is a plus.
• Analytical thinking and the ability to transform user feedback into clear, actionable recommendations.
• Clear, open, and proactive communication skills, with confidence presenting insights to diverse stakeholders.
• English C1; German and Chinese language skills are a plus.
• Please include a short PDF portfolio demonstrating relevant work; for data-security reasons, download links cannot be accepted.

Why us?

Join Sungrow's user-centred product and design community and help make clean-energy technology more intuitive, accessible, and impactful for customers across Europe. You will collaborate with international teams, influence products from early discovery through delivery, and bring the European user perspective into solutions spanning PV, energy storage, and smart energy applications.

About us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen - Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.