User Researcher

Trust In SODA; Hamburg; Vor Ort; EUR 45.000 - 70.000; Vollzeit

Zusammenfassung

An exciting opportunity at a leading company in the gaming industry for a passionate User Researcher. You'll design and execute qualitative and quantitative research to enhance user experiences, presenting insights to stakeholders. Ideal candidates are fluent in German and English, skilled in qualitative methods, and possess strong analytical capabilities.

Qualifikationen

• Several years of solid experience in qualitative research.
• Confident in conducting qualitative interviews and analyzing conversations.
• Strong understanding of experimental design and survey development.

Aufgaben

• Define and refine research objectives with qualitative and quantitative methods.
• Conduct qualitative studies and lead quantitative research initiatives.
• Translate complex insights into actionable recommendations.

Kenntnisse

Qualitative research

Quantitative research

User interview

Data analysis

Communication

Presentation skills

Problem-solving

Tools

Analysis software

Jobbeschreibung

Our Client is an international, publicly listed group of companies that has been creating exciting and entertaining lottery experiences for over 25 years.

Are you passionate about understanding user behavior and designing outstanding user experiences? Are you curious, love learning, and enjoy getting inside people’s minds? Do you have solid experience in both qualitative and quantitative user research? If so, we have an exciting opportunity for you to strengthen our team and help take us to the next level.

Your Responsibilities

• Define and refine research objectives, with a focus on qualitative methods (e.g., in-depth interviews, usability testing), complemented by quantitative techniques (e.g., surveys).
• Independently plan, execute, and moderate qualitative studies, and lead quantitative research initiatives.
• Collect and interpret qualitative insights and analytically evaluate quantitative data.
• Develop and select suitable qualitative methods to address brand and audience-specific challenges.
• Prepare reports and presentations tailored to various stakeholders.
• Translate complex insights into actionable and strategic recommendations.
• Build strong, independent relationships with stakeholders.
• Advocate for user needs and challenge decisions that are not user-centered.
• Collaborate with UX, product, and marketing teams to integrate research findings.
• Strengthen the qualitative research perspective within the team by maintaining standards and co-developing methods.
• Stay up to date with research trends and methods.

What You Bring

• Several years of solid experience in qualitative research, with good knowledge of quantitative methods.
• Confident in conducting qualitative interviews, analyzing complex conversations, and identifying deep user needs and patterns.
• Ability to structure and analyze data, recognize patterns and relationships, and prepare insights precisely.
• Skilled in summarizing findings clearly and systematically.
• Collaborative mindset and ability to self-organize in a cross-functional environment.
• Stay current with new research methods and tools, and contribute to improving research practices.
• Regularly engage with relevant stakeholders.
• Present insights clearly and effectively to different audiences.
• Strong understanding of experimental design, survey development, and statistical analysis methods.
• Excellent communication and presentation skills to convey complex insights to both technical and non-technical stakeholders.
• Fluent in German and English, both spoken and written, to effectively research with German-speaking users.
• Strong problem-solving abilities with a critical and interpretive mindset.
• Skilled in using research tools and analysis software, particularly for qualitative evaluation.

• Karrierestufe

  Management

• Branchen

  Spielsalons und Casinos