User Experience Design Expert / Lead (f/m/d) for SAP BTP

SAP; Berlin; Hybrid; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player is seeking a User Experience Lead to drive user-centered design within their Technical Services area. This role involves developing strategic UX roadmaps, managing stakeholder communications, and leading cross-functional collaboration to enhance product usability. The ideal candidate will have extensive experience in user experience, a commitment to design excellence, and the ability to advocate for user needs throughout the product development process. Join a collaborative team that values learning and development while shaping the future of cloud platform products.

Leistungen

Flexible Working Models

Health and Well-Being Programs

Learning and Development Opportunities

Collaborative Team Environment

Qualifikationen

• 8+ years in user experience or product management, preferably in a lead role.
• Exceptional stakeholder communication skills and ability to facilitate effective information sharing.

Aufgaben

• Develop and maintain strategic UX roadmaps aligned with product vision.
• Manage stakeholder communications and facilitate organization-wide collaboration.

Kenntnisse

Stakeholder Communication

User-Centered Design

UX Strategy Development

Cross-Discipline Collaboration

Technical Understanding

Ausbildung

Bachelor's or Master's in Design

Bachelor's or Master's in Computer Science

Bachelor's or Master's in HCI

Jobbeschreibung

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you`ll do:

Summary:

• Develop and maintain strategic UX roadmaps that align with our product vision and business objectives for BTP.
• Manage stakeholder communications, ensuring clear, consistent, and effective information sharing across the organization.
• Facilitate org-wide collaboration and evangelize UX impact to integrate UX practices and principles into all stages of product development.
• Lead Discovery Phase in Product Leadership Teams.
• Work with UX designers, UA developers, product managers and engineers to ensure the delivery of high-quality outcomes for our users.
• Drive UX Consistency and standards compliance to improve design excellence and consistency across SAP’s portfolio.
• Embed usage analytics, user research and feedback in decision making and validation.

The Role:

As a User Experience Lead (f/m/d) in BTP Foundation Design, you will take on a leadership role driving the user experience for the Technical Services area within BTP Foundation. As part of a Product Leadership Team, you will shape the usability of technical services that are essential for both internal and external adoption of the BTP. As UX leader, you embrace the harmonized product operating model and ensure that user experience considerations are at the forefront of our product development process. You will work closely with cross-functional teams and senior leadership to advocate for user-centered design and integrate UX best practices throughout the organization.

What you bring:

• Bachelor’s or Master’s degree in Design, Computer Science, HCI, Business, or related field (or equivalent experience).
• 8+ years of professional experience in user experience, product management or development, with experience in a lead role preferred.
• Exceptional skills in stakeholder communication, including the ability to manage and facilitate effective information sharing across all levels of the organization.
• Demonstrated ability to lead org-wide and cross-discipline collaboration efforts, developing and executing strategic UX roadmaps that deliver impactful results.
• Experience in development or design for technology platform services or a strong interest in technical administrator and developer services and users.
• A deep commitment to user-centered design and a track record of driving user-focused improvements in complex technical environments.
• Fluent English language skills, both spoken and written, and fluent German preferred.

Meet your team:

As part of the Business Technology Platform Experience & Design Organization, you will shape the future of SAP’s next-generation, industry-leading cloud platform products. We operate as a global organization, striving to create the best user experience for our products and services. Our collaborative environment fosters learning, recognizes individual contributions, and encourages team members to continuously improve, while offering a wide range of benefit options.

#SAPBTPXDCareers

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 425348 | Work Area: Software-User Experience | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid