User Engagement Engineer (m/f/d) Ref. No. 82243

Terma A/S; Darmstadt; Vor Ort; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading tech firm is seeking experienced engineers for user engagement in the Destination Earth Data Lake project. Located in Darmstadt, Germany, the role requires a Master's degree and fluency in English and French. Candidates will develop user training materials, organize events, and provide technical support. Competitive salary and professional growth opportunities offered.

Leistungen

Great opportunities for training and personal development

Challenges in an advanced technical environment

International working atmosphere

Attractive employment package with extra benefits

Highly competitive salary

Qualifikationen

• Minimum 2 years of relevant experience.
• Experience with User Engagement within a scientific field.
• Significant technical experience to support users.

Aufgaben

• Organize user engagement events and workshops.
• Coordinate user requests and provide support.
• Create user training materials and organize interventions.

Kenntnisse

User Engagement experience

Fluent in English and French

Instructional design skills

Technical experience with DEDL services

Ausbildung

Master's degree

Jobbeschreibung

Overview

We are looking for two engineers to help with the user engagement of the Destination Earth Data Lake (DEDL) project for our customer EUMETSAT.

Destination Earth is a flagship initiative of the European Commission to develop a highly-accurate digital model of the Earth (a digital twin of the Earth) to model, monitor and simulate natural phenomena, hazards and the related human activities. These groundbreaking features assist users in designing accurate and actionable adaptation strategies and mitigation measures.

DestinE unlocks the potential of digital modelling of the Earth system at a level that represents a real breakthrough in terms of accuracy, local detail, access-to-information speed and interactivity.

Responsibilities

DEDL User Engagement, Engagement Planning – to extend the user bases of the Destination Earth Data Lake

• Organizing Destination Earth user engagement events, workshops and trainings.
• Working with users to document and communicate use cases and services development experiences in DEDL.
• Identifying and engaging with communities suitable for DestinE Data Lake (fire, biodiversity, marine etc.) to encourage further exploitation of DEDL, working within the partnership approaches of DestinE.
• Taking part in the regular partnership meeting with implementing partners.

Destination Earth Data Lake user support and user training

• Reviewing user requests from DestinE community website and DestinE service desk, and coordinating replies for DEDL related questions.
• Supporting user on-boarding requests in DestinE Edge services.
• Contributing to the moderation of DestinE community forum (with a DEDL support focus).
• Providing input into DestinE partner organised webinars.
• Reviewing the DEDL user facing information, and propose revisions and implement as required.
• Articulating and excercising the training action plan from the internal engagement and training strategy.
• Creating user training materials and organise interventions (live sessions; notebooks; user workflow example based on developed use cases, community discussions).
• Supporting integration of DEDL user training materials into DestinE platform training section (e.g. Massive Open Online Courses with ESA chosen solution).

Destination Earth User Exchange Coordination

• Contributing to the DestinE user exchange events through programme preparation and design, being a member of programme commitee, motivate user and stakeholder presentations, review of abstracts and posters, organise sessions (including training) and logistics.
• For the EUMETSAT hosted User Exchange #6, in addition to the above contribute to the logistical planning, event communication and onsite management of the event.

Qualifications & Competencies

We are seeking candidates who can match as many of the following skills as possible:

• Minimum 2 years of relevant experience.
• Master\'s degree or equivalent from an institution of higher education.
• Be able to work fluently in English and French.
• Experience with User Engagement within a scientific related discipline.
• Experience in coordinating between different project entities to support user feedback uptake and user issue management.
• Instructional design within a professional development and adult learning context in particular, with an understanding of the application of learning theories and community learning.
• Significant technical experience to support users with the services provided by DEDL.
• An understanding of DestinE, EUMETSAT, and training in the earth system or scientific/technical context is an advantage but not essential.

This is a full-time position to be located at EUMETSAT in Darmstadt, Germany, starting ASAP.

What can Terma offer

At Terma, we consider skilled employees, enthusiasm and job satisfaction as the very foundation of our success and as a prerequisite for the development of the “best-in-class” solutions that Terma provides. We lead the way in applying new technology, offering a wide range of growth opportunities for each individual and emphasizing mutual respect across the board in our workplace.

Terma offers you a pleasant working environment at the customer site, where you will be able to take on challenging tasks and responsibilities in a highly professional company:

• Great opportunities for training and personal development
• Challenges in advanced technical environment
• International and cosmopolitan working atmosphere
• An employment contract with an attractive package with extra-legal benefits
• Highly competitive salary

Recruitment is depending on successful selection by the customer.

Additional information

For further information, please contact Mrs. Raluca Moise #LI-LN by telephone [[phone]] or by email [e-mail].

To ensure that your application will reach us and is properly processed please apply through the link below with a Cover Letter and an up-to-date Curriculum Vitae.

Please note that applicants must hold all appropriate documentation and permits to work in Europe.

Terma

The high-tech and innovative Terma Group develops products and systems for defense, non-defense and security applications, including command and control systems, radar systems, self-protection systems for aircraft and vessels, space technology, and aerostructures for the aircraft industry.

Terma is headquartered at Aarhus, Denmark. Internationally, Terma has subsidiaries and operations in The Netherlands, Belgium, Germany, France, Austria, Czech Republic, Romania, United Kingdom, United Arab Emirates, India, Singapore and the U.S.

The Space Business Area contributes with mission-customized software and hardware products including power systems and star trackers as well as services to support a number of in-orbit pioneering European scientific and Earth observation satellite missions. Additionally, Terma is contracted for the development and delivery of software and hardware systems and services for numerous ongoing and future European, and international missions.

Terma Space operates out of Denmark, The Netherlands, France, Germany, Austria, Czech Republic, Romania and the UK.

Application deadline: 22. October 2025