Underwriting Assistant

Sompo International; München; Vor Ort; EUR 30.000 - 45.000; Vollzeit

Zusammenfassung

A global provider of insurance, Sompo International is seeking an Underwriting Assistant to join its Cologne office. The successful candidate will support underwriting operations, enhance customer relations, and contribute to successful policy administration in an inclusive work environment.

Leistungen

Expansive health & wellness benefits

Generous retirement & savings plans

Global parental leave & adoption assistance

Qualifikationen

• Previous experience in an insurance/reinsurance company preferred.
• Knowledge of commercial insurance products is a plus.
• Fluent in German and English.

Aufgaben

• Provide support to Underwriters in underwriting operations.
• Issue policy documents accurately in collaboration with teams.
• Coordinate service matters and maintain strong customer relationships.

Kenntnisse

Customer service

Communication

Problem-solving

Team player

Proactive attitude

Tools

Microsoft Office

Jobbeschreibung

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe, and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution, and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative, and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, across multiple business areas, in each of our locations worldwide. Our compensation and benefits programs are market-driven and competitive, with excellent family-friendly policies and flexible working provisions.

Job Description

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Underwriting Assistant

Sompo is recruiting an Underwriting Assistant to support various business lines within our Underwriting team based in our Cologne office.

As an Underwriting Assistant, you will provide processing and underwriting support to the business units (BUs). You will work closely with Underwriters and the wider Service team, including offshore teams, to ensure service activities are completed within the specified service delivery timeframes.

You will also act as an account representative by responding to service matters and coordinating with the appropriate business partner for resolution.

Your main responsibilities will involve:

• Providing support to Underwriters in underwriting operations, procedures, and policies.
• Building strong relationships and providing prompt customer service to all internal and external customers.
• Completing associated business processes such as Guidewire data entry, eDocument platforms (ImageRight), Excel updates, sanctions checks, and others.
• Supporting and conducting regular quality checks on tasks assigned to and completed by the offshore team.
• Issuing policy documents accurately, including policy schedules, wording, endorsements, invoices, and certificates of insurance, in collaboration with the Policy Administration Team.
• Establishing processes to monitor work on hand and set priorities to complete tasks within turnaround times.
• Handling complex work items, investigating issues, and applying problem-solving skills through effective collaboration to achieve win-win resolutions.
• Serving as a liaison for underwriters and brokers to track, manage, and prioritize insurance applications and services.
• Providing cross-training to fellow Underwriting Assistants and receiving cross-training to reduce key man dependency.

Skills and Professional Experience:

• Prior experience in an insurance/reinsurance company is desirable.
• Knowledge of commercial insurance products is desirable.
• Experience in underwriting support functions, data entry, and policy administration is desirable.
• Proficiency in Microsoft Office.
• Effective communication skills.
• Good customer service skills.
• Ability to develop and maintain effective internal and external relationships.
• Ability to see work through to completion with minimal supervision.
• Proactive and a 'can-do' attitude.
• Willingness to learn.
• Team player.
• Languages: German and English are required; Dutch, Flemish, or French proficiency is desirable.

Our Benefits

We continuously evaluate and update our benefit programs to meet the needs of our employees and their dependents. Highlights include:

• Expansive health & wellness benefits
• Generous retirement & savings plans
• Global parental leave & adoption assistance

Our Values

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster ongoing, open dialogue between managers and their teams and believe in an organizational environment where everyone belongs. We are a multi-racial, multicultural, global enterprise. We reject all forms of racism, bigotry, prejudice, and injustice, and invest in building an inclusive and diverse work environment.

About Us

Expert Partners. Clarity in complexity. Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying our experience to simplify yours.

Our dedication to you is reflected in the care we put into every detail, working to create a frictionless risk management journey for everyone we serve.

We lead with your priorities, meticulously crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve, and find clear answers for your complex challenges.

Because when you choose Sompo, you choose the ease of expertise.

To learn more, visit our website at www.sompo-intl.com