Underwriting Assistant

Sompo International; Köln; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading insurance provider seeks an Underwriting Assistant for our Cologne office. This role involves providing underwriting support, processing business operations, and ensuring excellent customer service. Ideal candidates will have experience in insurance, strong communication skills, and a proactive attitude towards tasks.

Leistungen

Expansive health & wellness benefits

Generous retirement & savings plans

Global parental leave & adoption assistance

Qualifikationen

• Desirable prior experience in an insurance/reinsurance company.
• Proficiency in German and English is required.

Aufgaben

• Provide processing and underwriting support to business units.
• Complete associated business processes including data entry and document issuance.
• Serve as a liaison for underwriters and brokers.

Kenntnisse

Communication

Customer Service

Team Player

Proactive Attitude

Tools

Microsoft Office

Jobbeschreibung

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe, and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution, and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative, and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, across our global locations. Our compensation and benefits programs are market-driven and competitive, with excellent family-friendly policies and flexible working provisions.

Job Description

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Underwriting Assistant

Sompo is recruiting for an Underwriting Assistant to support various business lines within our Underwriting team based in our Cologne office.

As an Underwriting Assistant, you will provide processing and underwriting support to the business units (BUs). You will work closely with underwriters and the wider service team, including offshore teams, to ensure service activities are completed within the specified service delivery timeframes.

You will also act as an account representative by responding to service matters and coordinating with the appropriate business partner for resolution.

Your main responsibilities will involve:

• Providing support to underwriters in underwriting operations, procedures, and policies.
• Building strong relationships and providing prompt customer service to all internal and external customers.
• Completing associated business processes such as Guidewire data entry, eDocument platforms (ImageRight), Excel updates, sanctions checks, and others.
• Supporting and conducting regular quality checks on tasks assigned to and completed by the offshore team.
• Ensuring accurate issuance of policy documents including policy schedules, wording, endorsements, invoices, and certificates of insurance in collaboration with the Policy Administration Team.
• Establishing processes to monitor work on hand and prioritize tasks to meet turnaround times.
• Handling complex work items, investigating issues, and applying problem-solving skills through effective collaboration to achieve win-win resolutions.
• Serving as a liaison for underwriters and brokers to track, manage, and prioritize insurance applications and services.
• Providing cross-training to fellow Underwriting Assistants for other BUs and receiving cross-training to reduce key person dependency.

Skills and Professional Experience

• Desirable prior experience working in an insurance/reinsurance company.
• Knowledge of commercial insurance products is advantageous.
• Experience in underwriting support functions, data entry, and policy administration is beneficial.
• Proficiency in Microsoft Office.
• Effective communication skills.
• Good customer service skills.
• Ability to develop and maintain effective internal and external relationships.
• Ability to see work through to completion with minimal supervision.
• Proactive and positive attitude.
• Willingness to learn.
• Team player.
• Languages: German and English are required; Dutch, Flemish, or French proficiency is desirable.

Our Benefits

We continuously evaluate and update our benefit programs to meet the needs of our employees and their dependents. Highlights include:

• Expansive health & wellness benefits.
• Generous retirement & savings plans.
• Global parental leave & adoption assistance.

Our Values and Commitment

We strive to create exceptional value for our clients and shareholders while maintaining Sompo as an attractive place to work. We foster ongoing dialogue between managers and their teams and believe in an inclusive environment where everyone belongs. We are a multi-racial, multicultural, global enterprise, committed to rejecting all forms of racism, bigotry, prejudice, and injustice, and investing in building an inclusive and diverse work environment.

About Us

Expert partners. Clarity in complexity. Unwavering commitment.

We’re Sompo, a global provider of property, casualty, and specialty insurance and reinsurance. Building on Sompo Holdings’ 130 years of innovation, we’re committed to applying our experience to simplify yours.

Our dedication to you shows in the detail we put into creating a seamless risk management journey for everyone we serve.

We lead with your priorities, crafting solutions, sharing insights, and understanding your needs. Around the world, our 9,000+ employees use their expertise to learn, improve, and find clear answers to your complex challenges.

Because when you choose Sompo, you choose the ease of expertise.

To learn more, visit our website at www.sompo-intl.com