UC Engineer d/f/m

RWE AG; Essen; Hybrid; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a UC Engineer, where you'll play a vital role in enhancing collaboration through Unified Communications services. You'll operate and support cutting-edge technologies like Microsoft Teams Rooms and Cisco video conferencing systems, ensuring seamless communication across global locations. With a focus on innovation and continuous improvement, this dynamic role offers flexibility and a collaborative environment. Enjoy a modern workplace with numerous benefits, including health management and employee discounts, while contributing to a team that values passion and a proactive mindset.

Leistungen

Flexible working arrangements

Modern company campus

Free fruit and drinks

Employee parking

Company pension scheme

Employee discounts

Fitness centre on campus

Company kindergarten

Dynamic team environment

Qualifikationen

• Experience operating and supporting Unified Communications systems.
• Proficient in troubleshooting and providing technical support for UC services.

Aufgaben

• Support and maintain UC systems, focusing on Microsoft Teams Rooms.
• Collaborate with stakeholders for installation and configuration of UC devices.

Kenntnisse

Microsoft Teams Rooms

Cisco video conferencing systems

Azure Active Directory

Microsoft Intune

Networking (TCP/IP, VLANs, QoS)

Problem-solving skills

Communication skills

Analytical skills

Ausbildung

Bachelor's degree in IT or related field

Tools

Cisco Room Devices

Webex

PowerShell

Jobbeschreibung

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RWE Supply & Trading GmbH
To start as soon as possible, full time / part time, permanent

Your future plans

As a UC Engineer (m/f/d), you will be responsible for the reliable operation, support, and further development of Unified Communications services within RWE IT Infra – with a special focus on Cisco video conferencing systems based on Microsoft Teams Rooms. You will help ensure smooth day-to-day collaboration by maintaining modern UC platforms and supporting users and events across our global locations.

Your responsibilities

Your main tasks as UC Engineer will include:

• Operate and support Unified Communications (UC) systems and services, especially Microsoft Teams Rooms, video conferencing hardware, and meeting room technology
• Provide 2nd and 3rd level support for international UC services (incident and request handling, troubleshooting)
• Collaborate with internal stakeholders and external vendors for the installation, configuration, and maintenance of UC devices
• Ensure integration of systems into RWE’s IT landscape, including Azure Active Directory and Microsoft Intune
• Monitor system health and performance, conduct updates and firmware rollouts
• Maintain technical documentation, knowledge base articles, and operational procedures
• Provide technical support for hybrid and in-person meetings or events, including setup and live troubleshooting
• Participate in service improvements and standardization of UC environments
• Solid experience with Microsoft Teams Rooms, conferencing hardware (e.g. Cisco Room Devices), and UC platforms (Teams, Webex)
• Basic to intermediate knowledge of Microsoft Azure, Intune, Exchange and EntraID or Active Directory
• Familiarity with ITIL-based operations and security policies
• Good understanding of networking (e.g., TCP/IP, VLANs, QoS) and media technology (audio/video)
• Soft Skills:
  • Proactive, solution-oriented mindset and strong sense of ownership
  • Strong analytical, organizational, and problem-solving skills with a structured working approach.
  • Excellent communication and collaboration skills in an international setting
  • Creative thinking and a passion for driving innovation
  • Good knowledge of written and spoken English; German is a plus.

Advantageous, but not a must

• Experience with room scheduling systems, event support, or broadcasting setups
• Interest in scripting or automation (e.g., PowerShell)
• Certifications in Microsoft or Cisco UC technologies

What we value most is passion, willingness to learn and a determined and resilient work ethic. So, even if you think you do not yet display all of the skills above we would still like to hear from you.

Further we welcome applications from individuals who may not be able to commit to full-time roles. At RWEST, finding the right person for the job is our top priority, and we are willing to explore flexible arrangements.

Benefits you can rely on

• A highly motivated dynamic team with a "you" mentality and fun at work
• Modern company campus with several company restaurants and coffee bars with free fruit and drinks
• Ample employee parking through our own parking garages on campus
• Flexible working in the office and remotely (hybrid model)
• Attractive remuneration plus additional benefits such as employer-funded company pension scheme and employee discounts
• Company kindergarten "Lumiland" and parent-child offices
• Extensive health management with own fitness centre directly on campus

Apply now with just a few clicks: ad code 89950
Any questions? Vince Manning (Recruiting), [phone]
We look forward to meeting you!

We value diversity and therefore welcome all applications, irrespective of gender, disability, nationality, ethnic and social background, religion and beliefs, age or sexual orientation and identity. #inclusionmatters
Of course, you can find us on LinkedIn, Instagram, Facebook, YouTube and Xing, too.

RWE Supply & Trading is the interface between RWE and the energy markets around the world. Around 2,000 employees from over 70 different countries trade electricity, gas, commodities and CO2 emission allowances. The trading entity also ensures the commercial optimisation of RWE’s power plant dispatch and markets electricity from RWE.