Trust & Safety AI Engineer

TechBiz Global GmbH; Magdeburg; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Zusammenfassung

TechBiz Global GmbH is seeking a Trust & Safety AI Engineer to enhance digital community standards and user experience. The role involves content moderation, policy enforcement, and continuous improvement of AI behavior in a multilingual environment. Candidates should possess a strong educational background in computer science and a passion for user-centric solutions.

Qualifikationen

• Degree in Computer Science, Mathematics, or related fields required.
• Experience in content moderation systems and classifiers.
• Proficient in computer systems administration.

Aufgaben

• Monitor and filter inappropriate content to ensure safe interactions.
• Define and enforce content moderation policies.
• Collect and analyze user feedback to improve moderation systems.

Kenntnisse

Communication

Collaboration

User-centric approach

Ausbildung

Degree in Computer Science, Mathematics, Physics, or related fields

Tools

Content moderation systems

Jobbeschreibung

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At TechBiz Global, we provide recruitment services to our TOP clients from our portfolio. We are currently seeking a Trust & Safety AI Engineer to join one of our clients' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you.

Key Responsibilities

1. Content Moderation: Monitor and filter inappropriate content to ensure safe and positive user interactions. Implement and update classifiers to detect sensitive topics and maintain community standards.
2. Behavior Adjustment: Use prompt engineering to guide AI behavior while maintaining natural conversations.
3. Policy and Compliance: Define and enforce content moderation policies that align with company values and legal requirements. Ensure compliance with global content regulations and ethical standards. Understand socially acceptable NSFW behavior and clearly distinguish it from prohibited conduct on the platform.
4. User Feedback and Improvement: Collect and analyze user feedback to enhance moderation systems. Continuously improve user experience based on interactions and emerging trends.
5. Multilingual and Cultural Adaptation: Oversee LLMs in a multilingual environment to ensure accurate and culturally sensitive moderation. Address regional and cultural nuances to maintain inclusive and engaging experiences.

Minimum Qualifications

• Degree in Computer Science, Mathematics, Physics, or related fields.
• Familiarity with content moderation systems and classifiers for sensitive topics.
• Proficiency in administering computer systems.
• Experience with prompt engineering and LLM behavior adjustment.
• Experience in communicating complex technical systems to laypeople.
• Experience managing large-scale customer feedback.

Soft Skills

• Strong communication and collaborative skills (fluent in English).
• Ownership and commitment; we seek owners, not renters.
• Doer mindset; ability to balance software craftsmanship and velocity.
• User-centric approach; pride in building quality products and enhancing user experience.
• #NSFW - comfortable working with uncensored models and content.