Travel Specialist for China (German Speaking)

Ventura TRAVEL GmbH; Berlin; Remote; EUR 30.000 - 60.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen im Tourismussektor sucht einen leidenschaftlichen Reise-Spezialisten für China. In dieser spannenden Rolle sind Sie verantwortlich für die Beratung und den Verkauf von Reisen an deutschsprachige Kunden. Sie werden die Freiheit haben, kreative und authentische Reiseerlebnisse zu gestalten, während Sie gleichzeitig sicherstellen, dass die Qualität der angebotenen Reisen außergewöhnlich bleibt. Arbeiten Sie in einem internationalen, freundlichen Team, das Vielfalt schätzt und Ihnen die Möglichkeit bietet, ständig zu lernen und zu wachsen. Wenn Sie eine positive Einstellung und eine Leidenschaft für Reisen haben, freuen wir uns auf Ihre Bewerbung.

Leistungen

Kreative Freiheit

Internationales Arbeitsumfeld

Möglichkeiten zur Weiterbildung

Teilnahme am Unternehmensgewinn

Qualifikationen

• Leidenschaft für Kundenkontakt und Verkauf von Reisen.
• Verhandlungsgeschick mit lokalen Dienstleistern.

Aufgaben

• Beratung der Kunden vor und nach der Reise.
• Koordination von Reservierungen und Entwicklung neuer Produkte.

Kenntnisse

Kommunikationsfähigkeiten

Verkaufskompetenz

Kundenservice

Reiseerfahrung in China

Stressresistenz

Ausbildung

Erfahrung in der Tourismusbranche

Grundkenntnisse in Chinesisch

Tools

HR-Software

Jobbeschreibung

Travel Specialist for China (German Speaking)

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! At China Tours, our mission is to make travellers experience the true China by offering amazing trips and unique experiences.

As our Travel Specialist, you'll be the first person to inspire our customers to travel to China with China Tours. As an expert with a true passion for China, you'll have the freedom to create and sell high-quality, authentic group trips to German-speaking clients, whereas we'll rely on you to manage smooth trip preparation and follow-up. You will provide excellent customer service to our German-speaking clients by email and over the phone.

You will report directly to our Brand Director and work in a growing international team surrounded by exceptional, caring, and passionate individuals. We thrive in our diversity and rely on the perspectives and knowledge of people from all backgrounds.

NOTE: The team is currently full, but we are growing fast, so we might have opportunities soon! Please keep in mind, we'll only consider applications written in English.

On daily basis you will

• Offer advice to our customers before and after the trip (by phone and e-mail).
• Provide a unique sales experience by phone and email that will help us to reach your goals.
• Get the best deal for China Tours and our clients, negotiating the services and prices with the local service providers.
• Be responsible for the presentation of our travel products (mainly on our website).
• Coordinate the reservations with our flight department and local service providers, ensuring the extraordinary quality of the trips we offer.
• Develop new products for China Tours, where you get to design a trip from scratch.

The basics that you bring along

• You are passionate about being in contact with our clients (both by phone and via email).
• Great communication skills, both on a verbal and written level, in English, German (native level) & Chinese (a big plus).
• You are passionate about China and have travel experience in the country.
• You have a good understanding of how to sell a travel product.
• It's fun to be around you, and your future colleagues enjoy working with you.
• And last but not least: you bring a positive attitude and remain calm under stress.

You can impress us even more with

• Basic knowledge of Chinese is a big plus.
• Experience in the tourism industry and especially as a tour operator.
• Sales and customer service experience.
• Software skills.

What we promise you

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Work out of other offices in the Ventura network around the world.
• Opportunity to constantly learn and grow.
• We care about the well-being of your employees (regular O3, satisfaction surveys etc.)
• Participation in the overall company's profits.
• Visit our Career Page to get more insights into our office life.

You are looking for a job you love and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position and on top of that share our values? Then, we are looking forward to receiving your application in English.

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Confidentiality & Diversity
Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR-Software which only grants access to your applications to HR, the Recruiting Manager and the interviewers.It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

Apply for this job

Required *

First Name * Last Name * Email * Phone * Resume/CV * (PDF or txt) Cover Letter * (PDF or txt) Is German your native language? If not, we will not consider your application for this particular position. * LinkedIn Profile In 2-3 sentences, what makes you think you are the right fit to be a Travel Specialist for China Tours? * What is your connection with China? * Where do you want to work from? * What is your monthly salary expectation? (EUR) * When could you start working with us? *

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We are a group of tourism experts, who create, launch and support highly specialized, individually branded travel services.