Travel Specialist for China (German Speaking)

Ventura TRAVEL; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A travel company is looking for a Travel Specialist to inspire German-speaking clients to explore China. Candidates should have a passion for travel and excellent communication skills in English and German. Responsibilities include advising clients, negotiating deals, and managing reservations. The company offers a creative work environment, growth opportunities, and employee well-being initiatives.

Leistungen

Creative freedom to achieve results

International work environment

Opportunities for growth and learning

Employee well-being initiatives

Participation in company profits

Qualifikationen

• Passion for customer contact via phone and email.
• Travel experience and passion for China.
• Positive attitude and calmness under stress.

Aufgaben

• Advising customers before and after trips via phone and email.
• Providing a unique sales experience to help meet targets.
• Coordinating reservations with flight and local service teams.

Kenntnisse

Customer contact via phone and email

Excellent communication skills in English

Fluency in German

Understanding of travel product sales

Jobbeschreibung

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! Our mission is to make travelers experience the true China by offering amazing trips and unique experiences.

As our Travel Specialist, you'll inspire our customers to travel to China with China Tours. With a passion for China, you'll create and sell high-quality, authentic group trips to German-speaking clients, manage trip preparations, and provide excellent customer service via email and phone.

You will report directly to our Brand Director and work with a diverse, international team of passionate individuals.

NOTE: The team is currently full, but growth is rapid! Please note, we will only consider applications written in English.

Daily responsibilities include:

• Advising customers before and after trips via phone and email.
• Providing a unique sales experience to help meet targets.
• Negotiating with local service providers for the best deals.
• Presenting our travel products, mainly on our website.
• Coordinating reservations with flight and local service teams.
• Developing new travel products from scratch.

Qualifications:

• Passion for customer contact via phone and email.
• Excellent communication skills in English and German (native); Chinese is a plus.
• Travel experience and passion for China.
• Understanding of travel product sales.
• Positive attitude and calmness under stress.

Additional assets:

• Basic Chinese language skills.
• Experience in tourism or as a tour operator.
• Sales and customer service experience.
• Software proficiency.

What we offer:

• Creative freedom to achieve results.
• International, friendly work environment.
• Opportunities to work in other Ventura offices worldwide.
• Continuous learning and growth.
• Employee well-being initiatives.
• Participation in company profits.

If you meet these requirements, are enthusiastic about this role, and share our values, we look forward to your application in English.

Confidentiality & Diversity:

Applications are treated confidentially. We evaluate candidates based on skills, regardless of age, gender, ethnicity, sexual orientation, disability, or religion.