Travel Retail Sales Manager - Hamburg (H/F)

CHANEL; Hamburg; Vor Ort; EUR 50.000 - 80.000; Vollzeit

Zusammenfassung

An innovative firm is seeking a Travel Retail Sales Manager to lead business partnerships and drive sales strategies in the vibrant travel retail sector. This role involves extensive travel across Germany's key airports, ensuring brand excellence and team management. The ideal candidate will possess strong sales acumen, analytical abilities, and exceptional interpersonal skills. Embrace the opportunity to influence the brand's presence and performance while collaborating with dynamic teams. Join a forward-thinking company where your contributions will shape the future of luxury retail.

Qualifikationen

• Experience in sales management and team leadership.
• Strong analytical skills with attention to detail.

Aufgaben

• Build and nurture business partnerships with Local Buyers.
• Manage and train the Beauty Consultants' team.

Kenntnisse

Sales-driven

Analytical skills

Interpersonal skills

Problem-solving ability

Communication skills

Organizational skills

Goal setting and planning

Tools

MS Office (Excel & PowerPoint)

Jobbeschreibung

Travel Retail Sales Manager - Munich or Frankfurt (H/F)

As a member of Chanel Export Department, reporting to the Area Manager, the general mission of the TR Sales Manager is to ensure strong business partnership, develop sales with the Local Business Partner, and implement the Brand’s strategy determined by Chanel Paris in Travel Retail shops. The TR Sales Manager shall frequently visit shops in his/her zone of responsibility and manage and train the Beauty Consultants' team. The TR Sales Manager is responsible for the respect and implementation of the Brand Image in the shops.

This position is to be filled from June until end of January 2026.

What Impact You Create At Chanel

Business Impact

• Build and nurture strong business partnerships with the Clients’ Local Buyers / Store Management Team
• Control & communicate stock level situation of Novelties and Regular Assortment in all doors
• Follow up and analyze Key Business Performance Indicators (Sales, Beauty Consultants performance, Ranking, Shop Trend, etc.), make recommendations, and flag risks
• In collaboration with Area Manager/Account Manager, define, monitor, and achieve Sales Targets

Operational Excellence

• Regularly visit POS (minimum frequency visits plan settled by the Area Manager) and provide regular follow-up using tools provided by CHANEL
• Guarantee excellence in POS, implementing and overseeing Brand guidelines, and ensuring top-level Visibility
• Partner with Paris team for best-in-class execution of Brand Animations and premiumization of permanent POS
• Proactively monitor the competition and airport/shop environment

Team Management

• Support and engage the Team
• Recruit, onboard, evaluate Beauty Consultants (around 20 in total)
• Ensure optimal coverage and efficiency of Beauty Consultants aligned with active budget proposals with Area Manager
• Partner with Travel Retail Training Manager and Local Training Department to coordinate training plans and sessions for CHANEL and Generic Staff and promoters
• Create synergies with Local Affiliates & maintain regular business exchange

The TRSM will be based in Frankfurt or Munich and will cover Germany, including the main airports:

• Frankfurt
• Munich
• Berlin
• Hamburg
• Stuttgart
• Dresden
• Leipzig
• Memmingen
• Nuremberg

The TRSM will extensively visit airports according to the management-approved plan. The minimum visit frequency is set by the Area Manager; for example, doors dedicated to Fragrance, Ferries, and Cruises should be visited at least once per year. Approximately 70% of the time should be spent on the field, with at least 2 office days per month at the Affiliate’s office. The TRSM will attend annual Learning events, conventions, and TRSM meetings three times a year.

What You Will Bring

• Ability to collaborate with Local and Export Teams in Paris
• Sales-driven, analytical, and attentive to details
• Ability to build effective business relationships
• Strong knowledge in P&C category
• Hands-on organizational skills, problem-solving ability, and a strong sense of accountability
• Ability to prioritize, manage multiple responsibilities, and propose solutions
• Willingness to work in the field and motivate Beauty Consultants
• Open-mindedness, eagerness to learn, transmit, and adapt
• Goal setting and planning skills
• Excellent communication and interpersonal skills
• Fluency in English; French and German are a plus
• Proficiency in MS Office, especially Excel & PowerPoint

Karrierestufe

Management