Travel Customer Representative

Manatal; Remote; EUR 25.000 - 35.000; Vollzeit

Zusammenfassung

A travel service agency in Germany is looking for a Travel Customer Representative to support clients throughout their travel journeys. Responsibilities include managing inquiries, assisting with bookings and providing exceptional service. The ideal candidate should have excellent communication skills, strong customer service experience, and a passion for travel. The position offers fully remote work with flexible scheduling, opportunities for growth, and travel perks and discounts.

Leistungen

100% remote work

Opportunities to grow within the agency

Travel perks and exclusive industry discounts

Supportive team environment with ongoing training

Qualifikationen

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with high attention to detail.

Aufgaben

• Respond promptly and professionally to client inquiries via email and phone.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and travel documents.

Kenntnisse

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Jobbeschreibung

About the job Travel customer representative

As a Travel Customer Representative you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates and ensure that every interaction reflects our commitment to exceptional service.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone and messaging platforms.
• Assist with travel bookings, changes, cancellations and special requests.
• Provide accurate information about destinations, travel documents and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem‑solving skills.

Ideal Candidate

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Perks

• 100% remote work with flexible scheduling.
• Opportunities to grow within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

If you’re enthusiastic about travel and love creating memorable experiences for others we’d love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!

Key Skills

• Typing
• Data Entry
• Customer Service
• Basic Math
• Computer Skills
• Windows
• Banking
• Upselling
• Pricing
• Sanitation
• Cash Handling
• Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1