Transport Planner

ATC (part of Arvato); Mörfelden-Walldorf; Hybrid; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based bonus

Hybrid working environment

AIG Virtual Care Programme

Employee assistance programme

Company pension plan

Opportunities for continuing professs

Job summary

ATC (part of Arvato) in Germany is seeking a Transport Planner to coordinate shipments across Europe, the UK and Ireland, planning routes, monitoring progress and ensuring on-time delivery. You will work in a hybrid setup with three days in the office and take responsibility for documentation, queries and billing readiness.

Ideal candidates have 3+ years in transport planning, strong IT skills, and good knowledge of EU regulations and tachograph rules.

Qualifications

• 3+ years of transport planning experience.
• Experience in the logistics industry, including white glove services.
• Excellent written and verbal communication skills.
• Excellent IT skills, including Office 365.
• Full understanding of EU Working Time Directive, Digital Tachograph regulations and other relevant regulations.
• A working knowledge of a European language.
• Experience of MS SharePoint in a corporate environment.

Responsibilities

• Plan shipments and routes to optimize resources and meet SLAs.
• Ensure compliance with EU Working Time Directive and road safety regulations.
• Monitor shipments in transit and provide updates to colleagues and customers.
• Update milestones as per SLA and liaise with subcontractors and overseas offices.
• Liaise with clients, ATC operations, and field teams to maintain service levels.
• Communicate with customers and ensure proofs of delivery are managed.
• Plan vehicle and trailer maintenance schedules.
• Assist planning team and support accurate billing.
• Ensure all steps in checklists are followed and jobs are closed in the internal system (Stratum).

Skills

Transport planning

Logistics experience

Communication skills

IT skills

EU Working Time Directive

SharePoint

European language

Job description

About ATC

ATC is a global logistics, white-glove, and technical services specialist for data centers. For over 45 years, we've helped deliver Europe's data centers safely, securely, and right the first time. Our work includes specialist IT transport and relocations, as well as full data center commissioning and decommissioning.

About ATC

ATC is a global logistics, white-glove, and technical services specialist for data centers. For over 45 years, we've helped deliver Europe's data centers safely, securely, and right the first time. Our work includes specialist IT transport and relocations, as well as full data center commissioning and decommissioning.

As part of the Arvato Group, we benefit from the strength, scale, and global expertise of one of the world's leading supply chain and technology partners. What truly sets us apart, however, is our people. We invest in training, development, and continuous improvement, and we take pride in building long-term relationships with our clients and teams across Europe.

Requirements

This Role

The position of Transport Planner will work as part of a team which plans, books, monitors and reports on transport routes across Europe, the UK, and Ireland; the role will also involve designated accounts with primary responsibility.

The ideal candidate will be able to perform administrative tasks efficiently and to a high standard, in accordance with standard operating procedures. The successful candidate will ensure all queries and requests are dealt with promptly and professionally. S/he will be responsible for the preparation of documentation, maintaining files and completing financial transactions.

Contract: Full-time, permanent

Work Pattern: Hybrid (3 days from office)

Role & Responsibilities

• Plan shipments and routes to ensure effective use of resources while meeting our SLA with clients
• Ensure compliance with EU working time directive and relevant road safety regulations
• Ensure active monitoring of all shipments in-transit, providing updates to colleagues and customers
• Ensure all milestones are updated as per our SLA
• Liaise with sub-contractors, overseas offices, and staff to ensure schedules and SLAs are met
• Liaise with clients, ATC operations, and field teams to ensure service levels are maintained
• Work closely with clients' supply chain functions to ensure schedules are met and accurately reported
• Respond to changing customer demands seamlessly
• Be responsible for communicating with customers and understanding customer requirementsEnsure proofs of delivery / activity are actively managed
• Plan vehicles and trailer maintenance schedule
• Planning workloads & reloading for drivers and vehicles ensuring minimal empty running of vehicles
• Working as part of a planning team with cross-training for colleagues
• Liaising with accounts team to ensure accurate billing
• Ensure all trackers (FB & L15) are updated in an accurate and timely manner
• Ensure all customers emails and requests are acknowledged in a timely manner
• Ensure all booking emails are implemented in accordance with Customer Communications SOP
• Ensure all steps in checklists are followed and completed
• Ensure all jobs are fully closed out on internal system (Stratum)
• Any other duties that may be assigned from time-to-time in line with your skills and competencies

About You

• Substantial experience transport planning for 3+ years
• Experience in the logistics industry, including white glove services
• Excellent written and verbal communication skills
• Excellent IT skills, including Office 365 and Microsoft Office
• Full understanding of EU Working Time Directive, Digital Tachograph regulations and other relevant regulations
• The following qualifications, skills and experience would be an advantage
• A working knowledge of a European language
• Experience of MS SharePoint in a corporate environment.

Benefits

• Performance-based bonus
• Hybrid working environment
• AIG Virtual Care Programme
• Employee assistance programme
• Company pension plan
• Opportunities for continuing professional development

Note: Please submit your updated resume/CV in English.