Transport Manager Transportation Associate Programme TAP

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As a Transportation Area Manager, you will be a responsible and accountable leader for a team of associates in a cluster within Germany.

You will own the operations and engagement of your shift with the aim to optimize associates' experience and performance alongside load planning and efficiency with a focus on safety.

This team is entrepreneurial, wears many hats, and works in a highly collaborative environment. If you have a safety-focused, customer-obsessed transportation and logistics industry background and experience working in a fast-paced, ever-changing, and ambiguous environment, we would love to hear from you.

TAP scope is to execute Over the Road journeys (middle mile linehaul) and Shunting with Amazon Associates who are provided bar-raising training to become fully qualified TAP Drivers (TD). Our vision is to provide a world-class employment experience in a modern, technology-driven environment that places safety at the forefront of everything we do. TAP's mission is to provide a safe, sustainable, profitable, and best-in-class transport operation that supports Amazon's growth while offering people an opportunity to embark on a new career path. TAP is expanding rapidly in the German Network and the team will significantly grow over the coming years. As the program grows, the scope brings new and exciting opportunities within the management team and the transportation industry. The team is required to spend time between the office (in central Dortmund location 12 days of the week) and 4 sites within the DTM cluster (DTM1, DTM2, DTM9, PAD1 - 34 days of the week). For this, the team should expect to be fully reimbursed for their personal car mileage. Full onboarding and training will be provided. We promote personal career growth and development, and we also offer comprehensive shadowing of the experienced team in the UK, hence also traveling in the UK during the onboarding will be offered with all expenses covered.

Key job responsibilities

1. Safeguard your team's safety, promoting Amazon's Health and Safety standards and committing to all safety programs and compliance to ensure a safe work environment for all associates.
2. Ensure your team is engaged and motivated with a culture of ownership and high performance.
3. Work with cross-functional teams.
4. Uphold Amazon's high standards of process quality.
5. Strive to improve and streamline processes, diving deep to find root causes quickly.
6. Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
7. Think analytically about project management.
8. Provide day-to-day support during the rollout/implementation of newer systems/processes and gather feedback.
9. Communicate daily metrics and report exceptions.
10. Act as the responsible and accountable person in respect of the commercial road haulage permit.
11. Prepare and participate in Operations daily calls to communicate your team's performance to Transportation Operations Management (TOM) leadership.
12. Ensure fleet and driver compliance through active monitoring and reporting.
13. Travel within your cluster.

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and widescale operational contingency tasks. You’ll also be a role model and mentor to new managers.

Working Schedules

Amazon facilities operate mostly 27/7, and therefore, as a Transport Area Manager, your working schedules may vary and span across day shifts, mid shifts, as well as night shifts. Also, due to business needs, you must be flexible to work weekends.

Location & Business travel

As a Transport Manager, you will be required to travel across 4 Amazon facilities in the Dortmund area (DTM cluster) and more specifically in (DTM1, DTM2, PAD1, DTM9). Therefore, you are expected to share time between the office and the facilities (typically 12 days in the office and then work from each facility for the remaining of the week). Depending on operational needs, you might need to visit multiple sites within the day; hence you must be flexible to start and finish your working day from different locations.

About the team

Amazon couldn't deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you'll be welcomed into a diverse team that plays a central role in our success. Using air, sea, and road transport, as well as sortation centers equipped with the latest technology, you'll help Amazon's transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination quickly, conveniently, and sustainably.

Minimum Requirements:

1. Relevant experience in leading a busy and large-scale transport operation within a growing and rapidly scaling business.
2. Valid Transport Manager Certificate of Professional Competence (CPC) according to VERORDNUNG (EG) No. 1071/2009.
3. Relevant experience with performance metrics and process improvement.
4. Relevant experience developing creative and scalable solutions independently and driving them from ideation to successful completion.
5. Advanced proficiency in written and verbal English and German.
6. Master's Degree or similar education in Operations Research, Transportation, Logistics, Supply Chain, Economics, Business Administration, or a similar related discipline.
7. Experience with a contingent workforce during peak seasons.
8. Experience of being named on a Commercial road haulage permit within the Transport industry.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.

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Required Experience: Manager

Key Skills:

1. Project Management Methodology
2. Project / Program Management
3. Program Management
4. Management Experience
5. Microsoft PowerPoint
6. Project Management
7. Microsoft Project
8. Budgeting
9. DoD Experience
10. Leadership Experience
11. Supervising Experience
12. Contracts