Training Services Manager (m/f/d) for Airbus

STRATO personal GmbH; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading personnel service provider is seeking a motivated Training Services Manager for exciting projects with Airbus. This role involves managing seminars, updating training materials, and customer event administration. Candidates should have a strong background in customer service, project management, and excellent communication skills, with knowledge of French and German as an advantage. Attractive salary, flexible working hours, and potential for permanent employment are offered.

Leistungen

Above-average salary and incentive bonuses

Equal pay model

Company pension scheme with employer contribution

Targeted training and further education opportunities

Employee referral program

Travel allowance

Flexible working hours

Qualifikationen

• Over three years of professional experience in customer service.
• Experience in project and event management.
• Strong communication skills.
• Good knowledge of change management.

Aufgaben

• Manage promotion, marketing, preparation, and delivery of seminars.
• Support in updating training materials.
• Host customer events to improve satisfaction.
• Provide administration support for training services.

Kenntnisse

Customer Service

Project Management

Event Management

Change Management

Communication Management

Proficiency in Google Workspace

Knowledge of French

Knowledge of German

Willingness to Travel

Ausbildung

Completed studies in business administration, communication studies, economics, or comparable qualification

Jobbeschreibung

We offer exciting projects at our renowned customer Airbus Operations, and we are looking for a motivated employee for the position "Training Services Manager" (m/f/d).

Responsibilities:

1. Contribute to end-to-end promotion, marketing, preparation, organization, and delivery of Material Management Seminars to airline and MRO customers, as well as Satair and Airbus colleagues.
2. Support the Training Services Team in updating training material.
3. Assist with marketing-related activities in collaboration with the Satair Marketing and Training Services teams.
4. Provide administration and event management support for the Training Services Department as per the respective event task list.
5. Host customer events worldwide to increase customer loyalty and satisfaction.
6. Assist with training administration related to customer visits, including hotel, transport, catering, room booking, and invitation letters.
7. Act as Customer Liaison to follow up on training requests and queries in coordination with the Training Services Manager.
8. Manage the global training email inbox: read and respond to customer queries, and distribute tasks accordingly.
9. Conduct internal and external training sessions worldwide for customers and colleagues, including work package management such as preparation and administration of events.

Your Profile:

1. Completed studies in business administration, communication studies, economics, or a comparable qualification.
2. More than three years of professional experience in customer service, project management, and event and communication management.
3. Good knowledge of change management.
4. Proficiency in Google Workspace.
5. Knowledge of French and German is an advantage.
6. Willingness to travel at least 5 times a year worldwide is essential.

What We Offer:

1. Potential for permanent employment with our customer.
2. Above-average salary and incentive bonuses.
3. Equal pay model.
4. Company pension scheme with employer contribution.
5. Targeted training and further education opportunities.
6. Employee referral program with attractive bonuses.
7. Personalized support and advice.
8. Travel allowance.
9. Coverage of work clothing and health examination costs.
10. Flexible working hours and partial home office options.
11. Work with leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters, and the aerospace supply industry.

Interested?

Please apply with your complete application documents, including your curriculum vitae and certificates from your last three professional positions.

Note: Due to organizational reasons, your documents cannot be returned. Please avoid sending expensive folders, photos, or original documents.

We process and store your data electronically in accordance with the Federal Data Protection Act. By applying, you agree to the electronic processing and storage of your data. You may withdraw your consent at any time.

As a dynamic and modern personnel service provider, we offer exciting job opportunities at innovative companies, supported by our extensive national and international networks. Benefit from our services, which include handling all administrative aspects of your application at no cost to you.

STRATO personal GmbH

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