Trainee specialists for restaurants and event catering (m/f/d)

Alsterkrug Hotel; Hamburg; Hybrid; EUR 12,000 - 14,000; Full time

Benefits offered by this job

Holiday pay and Christmas bonus

ERASMUS exchange program

Staff meals

Accommodation support

Travel pass Deutschlandticket support

Job summary

Alsterkrug Hotel invites applications for Apprentices in Restaurant and Event Catering (m/f/d) to start on 1 August 2027 or 1 February 2028. Certified by DEHOGA, the program offers a personal mentor, Erasmus exchange, staff meals, and numerous development opportunities in a family-like team at our Hamburg hotel restaurant.

Rewards include a fair apprenticeship allowance from €1,150, holiday pay, Christmas bonus, 24 days of annual leave, and strong support for accommodation and travel.

Qualifications

• Good knowledge of MS Office programmes.
• Good command of German and English; additional languages are a plus.
• Flexible, well-organised, and with initiative.

Responsibilities

• Welcoming and assisting guests.
• Prepare and check guest areas.
• Serve food and drinks; wine service.
• Knowledge of service, food and drinks.
• Decorate rooms and tables.
• Assist behind the bar with cocktails.

Skills

German language

English language

MS Office

Flexibility

Organisational skills

Education

Secondary school leaving certificate

Tools

MS Office

Job description

Apprentices in Restaurant and Event Catering (m/f/d)

Your Path to Becoming a Restaurant & Bar Professional

Certified by DEHOGA as a TOP training organisation, we offer a challenging and varied apprenticeship programme within a fantastic, dedicated team. Once you’ve completed your apprenticeship, you’ll have excellent opportunities to continue supporting our business.

To strengthen our team at our hotel restaurant, we are looking for a trainee specialist in restaurants & event catering (m/f/d) to start on 1 August 2027 and 1 February 2028, subject to agreement

We offer you:

In addition to a high-quality apprenticeship, we offer you:

• A fair, performance-related training allowance starting at €1,150
• Payment of SFN allowances following the probationary period
• Flexible rota planning with a working time account
• Electronic time recording – an app for duty rosters and payslips
• Team spirit and a friendly, family-like atmosphere
• A personal mentor from the department
• Internal communication app
• Support for taking part in vocational competitions
• Opportunity to take part in an international exchange programme (approx. 3 weeks = ERASMUS) for high-performing trainees
• Digitates report booklet via azubi:web, learning tools and challenges
• Open-door policy and flat hierarchies
• Holiday pay and Christmas bonus
• 24 days' annual leave, plus one extra day for each subsequent year
• Numerous training and professional development opportunities
• Many staff benefits and discounts through the BWH Hotel Group
• Special rates at Best Western hotels worldwide
• Cover of the cost of a travel pass - currently the Deutschlandticket - or a travel allowance
• Provision and cleaning of workwear
• 25% discount at the Alsterkrug restaurant and Bistro Braband
• Birthday gift & long-service bonus
• Increased contribution to the company pension scheme, as well as start-up funding
• Free staff meals
• Trial stay for all new staff
• Support with finding accommodation

Here’s what we’re looking for:

• at least a good secondary school leaving certificate
• Being of legal age is an advantage
• Initial practical experience gained through a work placement in the hotel and catering industry is an advantage
• Flexibility and organisational skills
• Willingness to work hard, initiative and commitment
• Sense of responsibility
• Guest-oriented approach and good manners
• Good knowledge of MS Office programmes
• Very good command of German and English; knowledge of other languages would be an advantage
• A positive, engaging manner with a sense of humour; able to approach people

Your responsibilities:

Excerpt from the training programme:

• Welcoming, advising and looking after guests
• Preparing and checking guest areas
• Serving food and drinks, wine service
• Knowledge of service, food and drinks
• Decorating rooms and tables
• Working behind the bar - mixing cocktails and mixed drinks
• Various types of service - e.g. carving, filleting, working at the guest’s table
• Conducting sales discussions and preparing quotations
• Arranging events, preparing costings and creating menus
• Working with a hotel booking system and managing the hotel till
• Planning, organising and running events on site
• Planning staff rota and managing stock
• Coordinating service procedures and managing a service station

So let’s head to one of Germany’s most beautiful cities - Hamburg!

Do you still have questions about your career at the Alsterkrug? I am happy to help you!